From Dependency to Defiance? Work‐Unit Relationships in China’s State Enterprise Reforms

This paper outlines the economic reform process being undertaken in China and the subsequent partial closure and radical down-sizing of the state-owned enterprise sector. Redundancies arising out the restructuring process have eroded the state-worker contract of the iron rice-bowl. This has resulted in growing and sometimes violent labour unrest. The planned workforce projections until the end of the year 2000 suggest that the numbers of redundancies has increased, adding to China's 'surplus labour' problem. A critical issue is thus whether the Chinese government, together with state-enterprise management, can contain potential future labour and civil unrest using its present methods.     

Normalized Intensity: The New Labour Process of Middle Management

abstract    Based on qualitative interviews (n = 64) within five UK organizations that have embarked on large-scale restructuring (including delayering, downsizing, culture change, role redesign, lean production) we argue that middle managers are currently experiencing significant and progressive work and personal pressures. Performance is monitored more closely, hours and intensity of work are increasing, roles and tasks are changing frequently, and prospects for promotion are downscaled within flattened hierarchies. Whereas middle managers report increased levels of autonomy and skill, are often well remunerated, and frequently appear motivated (at least in the private sector), we suggest their burgeoning grievances over working hours, role pressures and promotion prospects have worrying implications for the future performance of UK industry. We argue further that the motivation for corporations to embark on such large-scale restructuring is best understood with reference to the incessant demands of international capitalism. We conclude that such restructuring, and the personal managerial experiences that result from it, is in keeping with many, but crucially not all, of the trends predicted by Bravermanian labour process theory.     

Redundancies in Chinese State Enterprises: A Research Report

This article examines how the problem of surplus labor isbeing dealt with in some of China's state-owned enterprises. Primarily using interview data from the period 1995-1997, as well as published sources, the article looks at the main methods employed by large state-owned enterprises to reduce the level of surplus labor in their workforce. It also considers how smaller state-owned enterprises are coping in an era where mergers, closures, and bankruptcies are becoming much more common as a means of dealing with loss-making firms, resulting in widespread redundancies in the state-owned enterpriseworkforce. The article illustrates that the potential political repercussions of job losses, as well as direct intervention by local authorities, continue to hinder the freedom of enterprise management to adjust employment levels in the interests of efficiency and productivity. The article also notes the importance of how decisions about downsizing and redundancy are communicated and justified to employees if resistance and social instability are to be minimized. The employment treatment of production workers will be considered separately from that of cadres, since these two groups are subject to different employment regulations and political constraints.     

Performance Related Pay In Operation: A Case Study From the Electronics Industry

Stephen Procter, Louise McArdle, Michael Rowlinson, Paul Forrester and John Hassard draw on the evidence of a longitudinal case study of a large electronics company to discuss the problems arising from the introduction and operation of a performance related pay system. These included resource constraints, difficulties in criteria selection, and subjectivity. Underlying these problems was the workforce's lack of confidence in the principle as well as the appication of the system. the authors conclude that companies face great difficulty in using such systems to effect cultural change: the necessary culture may already have to exist for such pay systems to work. Stephen Procter, Paul Forrester and John Hassard, respectively, are lecturers and Professor in the School of Management and Economics at the University of Keele, Louise McArdle is in the Department of Organisation Studies at the University of Central Lancashire, and Michael Rowlinson is in the Department of Sociology and Social Policy at the University of Southampton.     

POSTMODERN ORGANIZATIONAL ANALYSIS: TOWARD A CONCEPTUAL FRAMEWORK

This article discusses a new approach to organizational analysis — postmodernism. We contrast modern and postmodern forms of explanation and explore a family of terms derived from these two concepts. In so doing, we discuss whether postmodernism is best described as an ‘epoch’or an ‘epistemology’, a distinction which underpins current debates. Through reference to the works of Jean Baudrillard, Jacques Derrida and Jean-Francois Lyotard, we produce an inventory of key concepts for postmodern organizational analysis —‘representation’, ‘reflexivity’, ‘writing’, ‘differance’ and ‘de-centring the subject’. By explicating the main arguments associated with these concepts — and by developing the middle ground between the epoch and epistemology positions — we lay conceptual foundations for a nascent postmodern approach to organization studies.     

‘My Brilliant Career’? New Organizational Forms and Changing Managerial Careers in Japan,the UK,and USA

The end of the traditional management career has been heralded with supporting, albeit largely anecdotal, data. The ‘old’ career was set within internal labour markets in large organizations and characterized by long‐term stability. The ‘new’ arrangements have apparently shifted responsibility from employer to employee, with careers being developed across organizations. Such change is premised on new organizational forms and is often associated with a growing sense of employee insecurity. We explore the reality of this ‘new’ scenario through interpretation of in‐depth semi‐structured interviews conducted with middle and senior human resources managers in large firms in Japan, the UK, and USA. The data indicate that most of our case study organizations had downsized and delayered, with hybrid structural forms emerging. Career prospects were diminished, with fewer vertical promotions and a greater emphasis on lateral ‘development’; middle managers were generally resentful of such factors and forces. Although not directly reflective of ‘Anglo‐American’ business practice, similar changes to career trajectories were witnessed in Japan as in the UK and USA.     

Restructuring Managerial Labour in the USA,the UK and Japan: Challenging the Salience of ‘Varieties of Capitalism’

This article provides a cross‐national, qualitative investigation into the experiences of middle managers in large organizations in the USA, the UK and Japan, following organizational restructuring. Despite well‐documented national differences in administrative heritage, institutional regimes or ‘varieties of capitalism’, our data point towards considerable similitude across the three countries in terms of a general expression of the need for change, and the concrete impacts of organizational reforms on managerial work. Specifically we analyse the changing nature of work roles, career paths, working hours and spans of control of mid‐level managers in five large firms in each of the three countries. The data demonstrate that middle managers in all three countries face fundamental changes to key areas of their work experience. In Japan, although changes do not amount to a genuine shift towards ‘Anglo‐Saxon’ institutions or business practices, the robust use of organizational reforms with very similar aims and underpinning assumptions to those used in the USA and the UK entails similar impacts in terms of work processes of middle managers across the three nations. This shared experience involved the augmentation of middle management skill levels, responsibilities and span of control, but alongside the downgrading of career expectations, and increased workload and work intensity. We argue that these changes are in keeping with some, but not all, of the features explained and predicted in Bravermanian labour process theory.     

Symmetrical Absence/Symmetrical Absurdity: Critical Notes on the Production of Actor-Network Accounts

ABSTRACT   An enduring concern within management and organization studies (MOS) is how to conduct research from perspectives deemed 'alternatives' to those of functionalism and positivism. Our aim is to address this concern with regard to an approach employed by Karen Legge in research on knowledge workers, namely that of actor-network theory (ANT) (or the 'sociology of translation'). Following an introduction to ANT, the views of some its key proponents, and Legge's own use of the approach, the paper presents critical notes on five issues related to the production of ANT accounts – the inclusion and exclusion of actors; the treatment of humans and non-humans; the nature of privileging and status; the handling of agency and structure; and the nature of politics and power in 'heterogeneous engineering'. We discuss the relationships between these issues and the key ANT goal of achieving a sense of 'general symmetry' in the accounting process. In so doing we note how ANT authors are frequently chastised for either failing to take sufficient account of, or promoting too strong a sense of, analytical symmetry in their writing. It is argued that the primary challenge facing ANT researchers is to produce accounts that are robust enough to negate the twin charges of symmetrical absence and symmetrical absurdity.     

Introducing Cellular Manufacturing: Operations,Human Resources and High-Trust Dynamics

Stephen Procter, John Hassard and Michael Rowlinson investigate the introduction of cellular manufacturing in two units of a large British engineering group. They explore the reasons for its introduction – in both cases it was the cumbersome, functionally-based system of production that precluded quick and easy reaction to changes in conditions – and the effects such as the flattening of the organisational structure and the new role of the cell leader. A comparison of the two companies shows the difficulties involved in trying to enhance discretion by means of a process that was explicitly low-trust in nature. In one case an open and participative style was used which appeared to meet with success. In the second case, management adopted a closed and uncommunicative style which induced indifference and, at worst, resistance. Stephen Procter and Michael Rowlinson are Lecturers in the School of Management and Finance at the University of Nottingham, and John Hassard is Professor in the Department of Management at the University of Keele.