Place attachment,host–tourist interactions,and residents’ attitudes towards tourism development: the case of Boa Vista Island in Cape Verde

A clear understanding of residents’ attitudes towards tourism development and its determinants is a crucial pillar for designing tourism development strategies to promote sustainable development. The literature on the influence of host–tourist interactions and place attachment on residents’ attitudes towards tourism development in developing countries is still scarce. To extend knowledge in this field, this study aims at developing and testing a structural model to examine direct and indirect causal effects of place attachment, host–tourist interaction, and perceived positive and negative tourism impacts on the residents’ attitudes towards tourism development in an island tourism destination – Boa Vista Island in Cape Verde. Results suggest that the residents’ attitudes are positively affected by place attachment, host–tourist interaction, and perceived positive impacts; and negatively affected by perceived negative impacts. Host–tourist interaction emerges as the strongest (direct and indirect) determinant of the residents’ attitudes towards tourism development. Moreover, although both positive and negative perceptions of tourism impacts have significant impacts on the residents’ attitudes, the influence of the former is stronger than that of the latter. The paper ends with relevant theoretical and practical implications to promote positive residents’ attitudes towards tourism development in Boa Vista.     

Why do employees take more initiatives to improve their performance after co-developing performance measures? A field study

Performance measurements may stimulate employee initiatives to improve operational performance, especially when employees themselves participate in the development of their own departmental performance measures. Using the theory of planned behavior, we examine why this occurs in a beverage manufacturing company where we helped bottling line maintenance technicians develop measures about the results of their own work. Our analyses are based on qualitative data gathered at 156 meetings, 34 semi-structured interviews, quantitative performance data from the company's information systems, and quantitative questionnaire data. We found that the participatory development process increased employees’ attitude, perceived social pressure and perceived capability to take initiative. Moreover, the departmental performance improved when the jointly developed performance measures were put to use.     

Governance for climate-change adaptive capacity in the Swedish electricity sector

Abstract

This article analyses the capacity for climate change adaptation (CCA) in the Swedish electricity grid sector. Utilizing two perspectives from organization theory it directs attention to changes in the sector, from the 1980s until 2010, with radical change with an NPM-reform in 1996. For the time before 1996 findings indicate a high CCA capacity. The reform led to a reduction in this capacity through an increased emphasis on economic efficiency, although there also has been some room for robustness-considerations. This article shows that organizational culture and formal structure influence the capacity to adapt to climate change.     

Determinants of Visitors’ Intentions to Consume and Recommend Local Agro-Food Products

Previous research has revealed the relevance of consuming local food products in the visitor experience and in maintaining the sustainable development of tourism destinations. By reviewing the available studies in the field of tourism, attempts have been made to identify those factors influencing the consumption of local food products during a trip. However, few studies have analysed visitors’ behaviour in terms of their intentions to search for and recommend these products after returning to their home countries. The present study addresses this gap by analysing the factors that influence visitors’ intentions. A total of 500 international tourists in Portugal were interviewed and several linear regression models were used. The evaluation shows that the attributes of local agro-food products, food-related personality traits, and the motivations behind consuming these kinds of products emerge as the most important factors that influence visitors’ intentions to consume these products and to recommend them after a trip. However, the results also show differences in the determinants in terms of type of local agro-food product under analysis, as well as differences between the intention to consume and the intention to recommend. The theoretical and managerial implications of the findings are also presented.     

Developing performance-measurement systems as enabling formalization: A longitudinal field study of a logistics department

This paper reports on a developmental approach to performance-measurement systems (PMS). In particular, we look at characteristics of a development process that result in the PMS being perceived by employees as enabling of their work, rather than as primarily a control device for use by senior management. We will refer to such a PMS as “enabling PMS”. The theoretical part of the study builds on ideas of enabling versus coercive formalization [Adler, P. S., & Borys, B. (1996). Two types of bureaucracy: Enabling and coercive. Administrative Science Quarterly 41 (March), 61–89]; on notions of organizational learning (e.g., [Zollo, M., & Winter, S. G. (2002). Deliberate learning and the evolution of dynamic capabilities. Organization Science 13(3), 339–351]); and on awareness of the incompleteness of performance measures (e.g., [Chapman, C. S. (1997). Reflections on a contingent view of accounting. Accounting, Organizations and Society 22, 189–205; Lillis, A. M. (2002). Managing multiple dimensions of manufacturing performance—An exploratory study. Accounting, Organizations and Society 27, 497–529]). The empirical context entails a mixed-method, 3-year longitudinal study of the logistics department of a medium-sized company in the beverage manufacturing industry. Qualitative data were gathered through interviews, participation in meetings, action research, and review of company documents. We also analyzed two waves of quantitative survey data, gathered from a panel of 42 employees. We find that a development process that is experience-based contributes to the enabling nature of the PMS, as it builds on existing skills, local practices, and know-how on performance measurement to enrich the PMS step-by-step over time. Also, experimentation with specific performance measures was found to enhance the enabling nature of the PMS: testing, reviewing, and refinement of conceptualizations, definitions, data, and presentations of new performance measures. Professionalism was significantly related to positive attitude toward performance measures in our survey data. The results also illustrate that transparency of the PMS itself is key to enabling PMS.     

Destination Attributes' Evaluation,Satisfaction and Behavioural Intentions: a Structural Modelling Approach

This study aims at developing and testing a model integrating the associations among tourists' evaluation of destinations' attributes, overall satisfaction and behavioural intentions. The analysis is based on 923 observations collected in the Central Region of Portugal, where no investigation of this nature had been conducted before, and compares results regarding domestic versus international tourists. LISREL estimates provided strong support for the model. Some idiosyncrasies specific to each sample were found. This study represents an important contribution to the body of knowledge in the area of tourism destinations' management and marketing and suggests important implications to both practitioners and researchers. Copyright © 2011 John Wiley & Sons, Ltd.     

Exports and Tourism: Testing the Causality

This article analyzes the interaction between exports of local processed agro-food products and inbound tourism. On the one hand, international tourism promotes the knowledge about local agro-food products and direct contact with them. On the other hand, the exports of these products, which are linked to the attractiveness and authenticity of the destination, may induce international tourism arrivals. The empirical research is conducted with respect to Portugal and some of the local agro-food products for which it is internationally known. Data for the period between 2000 and 2012 are analyzed using Johansen’s maximum likelihood method and the Granger causality test. The results of the Granger short-run causality test reveal that a relationship exists but the significance and direction of causality differs between the products.     

Coping with risk: analysis on the importance of integrating social perceptions on flood risk into management mechanisms – the case of the municipality of Águeda,Portugal

The paper reflects on how populations prone to flood risk perceive such hazards and the way this perception has or has not been incorporated into the measures and mechanisms of flood risk management. The frequent occurrence of flooding, as well as the population's vulnerability and exposure to this risk, shows that the municipality of Águeda is a paradigmatic case for analysis of these issues. Similar to the rest of the country, the municipality of Águeda has been neglecting the multidimensional nature of flood risk. The data collected present some disparity between the proposals and technical perspectives regarding the management and mitigation of flood risk and the perception of local populations. In addition, neither knowledge of social perception of flood risk nor of the local communities is being integrated in a substantial and pro‐active way, whether in the processes of policy‐making or in the implementation of these policies. Empirical evidence equally shows that there is a clear tendency towards acceptance and coping with flood risk by the population in the municipality of Águeda. This seems to be connected to the local populations' recognition that though it is impossible to eliminate risk, there are at the same time advantages to occupying the floodplains.