Book Reviews

W.T. Woo, B. Glassburner and Anwar Nasution, Macroeconomic Policies, Crises, and Long-term Growth in Indonesia, 1965–90, Comparative Economic Studies, The World Bank, Washington DC, 1994, pp. xiii + 216. Paper: $13.95.

Hal Hill (ed.), Indonesia's New Order; The Dynamics of Socio-Economic Transformation, Allen and Unwin, Sydney, 1994, pp. xxxv + 364. Paper: A$29.95.

J. Thomas Lindblad (ed.), New Challenges in the Modern Economic History of Indonesia: Proceedings of the First Conference on Indonesia 's Modern Economic History, Jakarta, October 1–4, 1991, Programme of Indonesian Studies, Leiden University, Leiden, 1993, pp. viii + 306.

Thee Kian Wie, Explorations in Indonesia's Economic History, Lembaga Penerbit Fakultas Ekonomi Universitas Indonesia, Jakarta, 1994, pp. xv + 187.

Nancy Lee Peluso, Rich Forests, Poor People: Resource Control and Resistance in Java, University of California Press, Berkeley, 1992, pp. xv + 321.

Effendi Pasandaran, Agus Pakpahan, Edwin B. Oyer and Norman Uphoff (eds), Poverty Alleviation with Sustainable Agricultural and Rural Development in Indonesia, Published jointly by the Center for Agro-Socioeconomic Research (CASER) (Bogor), and the Cornell International Institute for Food, Agriculture and Development (CIIFAD) (Ithaca), Bogor 1992, pp. vi + 233.

Eric Thorbecke and Theodore van der Pluijm, Rural Indonesia: Socio-Economic Development in a Changing Environment, IFAD (International Fund for Agricultural Development) Studies in Rural Development no. 3, New York University Press, New York, 1993, pp. xxix + 360.

Niels Mulder, Inside Southeast Asia: Thai, Javanese and Filipino Interpretations of Everyday Life, Duang Kamol, Bangkok, 1992, pp. xiii + 178.

M.C. Ricklefs, War, Culture and Economy in Java, 1677–1726: Asian and European Imperialism in the Early Kartasura Period, ASAA Southeast Asia Publications Series no. 24, Allen & Unwin, Sydney, 1993, pp. xi + 425. A$29.95.

Ken Young, Islamic Peasants and the State: The 1908 Anti-Tax Rebellion in West Sumatra, Yale Southeast Asia Studies Monograph 40, Yale Center for International and Area Studies, New Haven, pp. xviii + 361.

Saya Shiraishi and Takashi Shiraishi (eds), The Japanese in Colonial Southeast Asia, Translation Series, Translation of Contemporary Japanese Scholarship on Southeast Asia, vol. 3, Southeast Asia Program, Cornell University, Ithaca, 1993, pp. 172.     

Airline Travelers' Causal Attribution of Service Failure and Its Impact on Trust and Loyalty Formation: The Moderating Role of Corporate Social Responsibility

This study examines airline travelers' causal attribution (stability and controllability) and its impact on trust and loyalty formation and investigates the moderating role of corporate social responsibility (CSR) in this process. Based on a literature review, theoretical relationships between stability, controllability, CSR, trust, and loyalty were derived, and the moderating effects of CSR on relationships between stability/controllability and trust/loyalty were examined. To empirically test these theoretical relationships, quantitative data were collected from 271 airline passengers who experienced a service failure in the past year. The results provide support for effects of stability and controllability on trust as well as the effect of stability on loyalty. In addition, the perception of CSR had positive effects on trust and loyalty. Finally, a favorable CSR perception weakened the negative effects of a service failure on trust and loyalty, particularly when the failure was attributed to a stable cause. The results highlight the important role of CSR in service failure situations and have important implications for airline managers.     

A note on the properties of a test procedure for discrimination between two types of spectra of a stationary process

Abstract

1. Introduction and Summary

The spectral analysis plays an important rôle in the study of stationary stochastic process. It cannot, however, always, be assumed that the nature of the corresponding spectral function is known a priori—we are then faced with two problems. In the first we may have either a discrete spectrum plus a uniform noise or a continuous spectrum and in the second we may have both at the same time. A possible method has been suggested by Whittle [5] as a solution to the second problem. A discriminatory test based on the likelihood ratio has been put forward by Bartlett as a solution to the first problem which is an important one occurring in practice. The test procedure was applied to two suitable artificial series. The test, when applied, to a series with a harmonic element resulted in the failure to arrive atadecision. An investigation was then made on the applicability of this test to such series in general.     

The Role of Airline Travelers’ Pre-Recovery Emotions during the Service Recovery Process

This study examines (1) the relationships between airline travelers’ casual attribution (stability and controllability), pre-recovery emotions, post-recovery emotions, and overall satisfaction; and (2) analyzes the mediating effect of pre-recovery emotions on the relationship between causal attribution and post-recovery emotions. Theoretical hypotheses were derived based on a literature review, and to empirically test the hypotheses, data were collected from 210 airline travelers in Malaysia. These respondents were airline travelers who experienced some service failure and relevant service recovery within the past year. According to the results, the two dimensions of casual attribution both influenced pre-recovery emotions. Pre-recovery emotions were significantly related to positive and negative post-recovery emotions, and post-recovery emotions were significantly related to overall satisfaction. In addition, pre-recovery emotions moderated the relationship between casual attribution and post-recovery emotions. These results have important practical implications.     

Income Distribution in East Asian Developing Countries: an update

This paper portrays recent trends in income distribution in eight countries of the developing East and Southeast Asian region. The available data indicate that the distribution of income in the more developed Asian NIEs, Hong Kong, Korea, Singapore and Taiwan, has tended to become more unequal in recent years. The ASEAN-4 countries offer an interesting contrast. With the exception of Thailand, the distributions of income in Indonesia, Malaysia and the Philippines have shown a trend towards greater equality. The experiences of the East Asian developing countries have demonstrated that sustained GDP growth with full employment could be a most favourable factor explaining the reduction of inequality.     

Cost-effectiveness analysis of tissue plasminogen activator in acute ischemic stroke in Iran

Aims: Tissue plasminogen activator (tPA) is used to treat acute ischemic stroke up to 4.5?h after symptom onset. Its cost-effectiveness in developing countries is not specified yet. This study aimed to study cost-effectiveness of tPA in Iran.

Methods: This is a cost-effectiveness analysis from the perspective of the third party payer to compare IV tPA with no tPA of ischemic stroke. A Markov model with a lifetime horizon was used to analyze the costs and outcomes. Cost data were extracted from the 94 patients admitted in two hospitals in Iran. All costs were calculated based on US dollars in 2016. Quality-adjusted life years (QALY) were extracted from previously published literature. Cost-effectiveness was determined by calculating ICER by TreeAge Pro 2011 software.

Results: Lifetime costs of no tPA strategy were higher than tPA ($10,718 in the no tPA group compared with $8,796 in the tPA group). The tPA arm gained 0.20 QALY compared with no tPA. ICER was $8,471 per QALY. ICER value suggests that tPA is cost-effective compared with no tPA.

Limitations: The limitations of the present study are the reliance on calculated QALY value of other countries and difficulty in accessing patients treated with tPA.

Conclusions: The balance of hospitalization and rehabilitation costs and QALYs support the conclusion that treatment with intravenous tPA in the 4.5-h time window is cost-effective from the perspectives of the third party payer and inclusion of tPA in the insurance benefit package being reasonable.     

The role of trust and religious commitment in Islamic medical tourism

This study has examined the effect of trust and religiosity on Islamic medical tourists’ attitudes, and consequently, satisfaction by considering age, gender, and education as moderators. A survey was undertaken of 227 Muslim medical tourists who had been treated in Islamic hospitals in Iran, and the data were analysed using partial least squares techniques. The results showed that although trust has a significant effect on Muslim medical tourists’ attitudes, religiosity has no significant effect. The relationship between attitude and satisfaction towards the Islamic medical treatment practised by the healthcare providers is also supported. Gender and education moderate the relationship between religiosity and attitude. In addition, education moderates the relationship between trust and attitude. The results of this research can provide useful insight into the needs of Muslim medical tourists, which would be useful for Islamic hospitals to provide higher quality healthcare services.     

Industry 4.0, innovation,and sustainable development: A systematic review and a roadmap to sustainable innovation

Despite the recent interest in the Industry 4.0 applications for sustainability, little is known on the processes through which digital transformation and Industry 4.0 technologies enable sustainable innovation in manufacturing. The present study addresses this knowledge gap by developing a strategic roadmap that explains how businesses can leverage Industry 4.0 technologies to introduce sustainability into innovative practices. For this purpose, the study conducts a systematic review of extant literature to identify Industry 4.0 functions for sustainable innovation and applies interpretive structural modeling to devise the promised roadmap. The results offer interesting insights into Industry 4.0 applications for sustainable innovation. The strategic roadmap developed reveals that Industry 4.0 enables sustainable innovation through 11 functions. Industry 4.0 and the underlying digital technologies and principles allow businesses to improve interfunctional collaboration and better integrate with internal and external stakeholders. Industry 4.0 further improves the knowledge base and advanced manufacturing competency and promotes organizational capabilities valuable to sustainable innovation such as green absorptive capacity, sustainable partnership, and sustainable innovation orientation. Through these functions, Industry 4.0 subsequently enhances green process innovation capacity and the ability to develop or reintroduce eco-friendly products economically and competitively. Overall, the roadmap explains the complex precedence relationships among the 11 sustainable innovation functions of Industry 4.0, offering important implications for businesses that seek to leverage Industry 4.0 sustainability implications and manage sustainable development.