Exploring adolescent development skills through Internet usage: a study of French 11–15 year olds

In order to develop a better understanding of teenage consumers, who represent the most highly sought after market segment for researchers and marketing practitioners in France, it is important to explore their competencies as consumers. This ethnographic research explores the consumption skills of teenage consumers using the new technologies. By examining how teenagers particularly in the age group of 11–15 year olds define a competent consumer and how they perceive themselves as competent consumers, we should be able to understand the better consumption behaviours they exhibit, the purchase decision they make and the limitations they feel they must overcome to become fully competent consumers. This study begins by exploring teenage social activities and how they engage with and use digital products as part of their subculture. Broad concepts of competence are then discussed from a psychosociological perspective and a marketing perspective. Next, teenage perceptions of what it means to be a competent consumer are explored and what are the behaviours associated with a competent consumer. Findings of this study showed that teenagers are not mere followers of marketing strategies. They develop consumption skills in relation to their experiences, their peers and media, which are more often linked to their consumption learning. The study importantly suggests that nowadays teenagers are active participants and producers of their cultural consumption processes.     

How competent are consumers? The case of the energy sector in France

This paper discussed the notion of value co‐creation and the concept of customer competence as suggested by this notion. This led us to consider the competent customer as a social construction related to managerial representations. In order to examine this issue, a longitudinal exploratory research based on participant observation and in‐depth interviews with employees of a French energy supplier was conducted to explore whether customers are perceived as competent or incompetent market actors. The data analysis revealed four categories illustrating customers' profiles coping with the new situation of the ‘Utility X’ group in the energy sector. ‘Utility X’ employees define their customers according to four profiles: myopic, ignorant, uncreative and organizer of company resources. Even if the marketing studies that share the Service‐Dominant Logic point‐of‐view suggest that the customer would be competent at all times, our findings showed that customer competencies are in fact socially constructed and emerge partially from managerial representations. Therefore, the adoption by companies of a marketing philosophy (‘market with’ philosophy), in which the customer and supply chain partners are collaborators in the entire marketing process, seems only possible if they recognize customers' competencies and identify situations when customers do not activate their competencies or do not have the resources that enable them to develop their competencies.     

Alternative food consumption (AFC): idiocentric and allocentric factors of influence among low socio-economic status (SES) consumers

ABSTRACT

This paper explores the factors that drive consumer demands for alternative food consumption (AFC) options in western society (i.e. plant-based, organic and local diets) as means to achieve sustainability and a state of food well-being. Specifically, we propose a holistic framework in order to identify factors that influence its adoption: idiocentric (functional, ideological and experiential) and allocentric (situational, sociocultural and institutional). The proposed framework provides a basis for discussion on how marketing can contribute to the establishment of AFC in western society and contribute to sustainability and food-well-being among low socio-economic status (SES) consumers. Marketing and public policy implications of this framework are discussed in light of food consumption by low SES consumers, a target particularly vulnerable to flawed states of food well-being.     

More competition to alleviate poverty? A general equilibrium model and an empirical study

In this paper, we theoretically and empirically analyze the impact of competition on poverty. We consider a general equilibrium framework with vertical preferences and compare poverty in a Monopoly setting versus a Duopoly setting considering explicitly the ownership structure. Poverty is measured by the size of the population living below an absolute poverty line. Theoretical results show that the impact of competition on poverty is contingent to the ownership structure, the poverty line and the relative dispersion of the individuals with respect to their intensity of preference for quality and sensitivity to effort: competition can improve or worsen poverty depending on the model's parameters. Empirical findings for the three existing poverty lines ($1.9, $3.2, and $5.5) are consistent to a large extent with our theoretical results.