Can the Regional Comprehensive Economic Partnership minimise the harm from the United States–China trade war?

Using ex post tariff schedules for the first time, it was found that the global gains provided by the Regional Comprehensive Economic Partnership (RCEP) are not enough to overcome the negative impacts of the United States–China trade dispute. While trade tensions cause China's welfare loss to be more than twice as large as the United States, they provide some trade diversion to RCEP members. But of concern is if India successfully delays the conclusion of the RCEP even by a year, there will be a global loss of US$17.7 billion. The RCEP is also beneficial for the emerging economy of Vietnam and the high‐tariff‐imposing Korean economy. The results obtained here are, however, conservative as reduction in non‐tariff barriers and other positive spillover effects of trade liberalisation related to investment and productivity improvements due to competition or increased intra‐industry trade could not be accounted for.     

Electronic and in-person service quality of hybrid services

The service industries have experienced dramatic changes in service delivery format because of fast-paced innovation in information technology. Hybrid services involve service deliveries through conventional and technology-enabled environments, each of which is complementary and non-interchangeable. However, limited research has examined consumer behavior in response to a series of relevant service episodes in different channels at different points in time. In other words, how customers perceive service quality at each service encounter and how the cumulative effect of these perceptions influences customers’ overall service value assessment and satisfaction remain unclear. This study addresses this research gap by investigating the sequential influence of e-service quality on in-person service quality in a hybrid service format in which interpersonal and computer-mediated services coexist but at different points in time. Empirical analysis shows that e-service quality directly and positively affects in-person service quality, which fully mediates the effects of e-service quality on perceived value and customer satisfaction. The sequence of service encounters matters because in-person service quality perception has a stronger effect than e-service quality on customer metrics. Cumulative quality perceptions significantly influence perceived value and overall customer satisfaction. Theoretical and managerial implications are presented in the discussion.     

IMPACTS OF FOOD PRICES ON THE ECONOMY: SOCIAL ACCOUNTING MATRIX AND MICROSIMULATION APPROACH IN INDONESIA

This study investigated the impacts of increasing the prices of heavily protected food commodities in Indonesia on producer and consumer prices. It also evaluated the changes in household living expenses and poverty. The Indonesian Food Social Accounting Matrix was developed along with a price multiplier matrix–microsimulation approach that was used to analyze problems. Poor rural households were the most negatively affected by the increments in food prices. This result contrasted with the standard political argument stating that high rice prices will decrease poverty, particularly in rural areas where the poor live or work as farmers. Of all the food commodities observed, the changes in the rice prices had the most substantial impact on both producer and consumers price, as well as the households’ living cost, particularly low‐income households. Therefore, an increase of 25% in rice price will raise urban, rural, and national poverty levels by 0.13%, 0.10%, and 0.11%, respectively.     

Mapping issues and envisaging futures: An evolutionary scenario approach

In parallel with the increasing complexity and uncertainty of social, technological, economic, environmental, political and value systems (STEEPV), there is a need for a systemic approach in Foresight. Recognizing this need, the paper begins with the introduction of the Systemic Foresight Methodology (SFM) is introduced briefly as a conceptual framework to understand and appreciate the complexity of systems and interdependencies and interrelationships between their elements. Conducting Foresight systemically involves a set of ‘systemic’ thought experiments, which is about how systems (e.g. human and social systems, industrial/sectoral systems, and innovation systems) are understood, modelled and intervened for a successful change programme. A methodological approach is proposed with the use of network analysis to show an application of systemic thinking in Foresight through the visualisation of interrelationships and interdependencies between trends, issues and actors, and their interpretation to explain the evolution of systems. Network analysis is a powerful approach as it is able to analyse both the whole system of relations and parts of the system at the same time and hence it reveals the otherwise hidden structural properties of the systems. Our earlier work has attempted to incorporate network analysis in Foresight, which helped to reveal structural linkages of trends and identify emerging important trends in the future. Following from this work, in this paper we combine systemic Foresight, network analysis and scenario methods to propose an ‘Evolutionary Scenario Approach,’ which explains the ways in which the future may unfold based on the mapping of the gradual change and the dynamics of aspects or variables that characterise a series of circumstances in a period of time. Thus, not only are evolutionary scenarios capable of giving a snapshot of a particular future, but also explaining the emerging transformation pathways of events and situations from the present into the future as systemic narratives.