An Analysis of Occupational Outcomes for Indigenous and Asian Employees in Australia

This paper examines occupational performance in Australia across three racial groups in Australia: Indigenous Australians; Asian people, defined as all those whose language spoken at home was either Chinese, Vietnamese or other forms of a South-east or East Asian language; and white people, defined as the residual category. The paper has as its starting point, observed differences in occupational attainment among the three groups in Australia and sets out to account for these observed differences on the basis of both race and non-racial attributes such as, age, education and area of residence.     

The Moral Disillusionment Model of Organizational Transgressions: Ethical Transgressions Trigger More Negative Reactions from Consumers When Committed by Nonprofits

Journal of Business Ethics - We tested whether the impact of an organizational transgression on consumer sentiment differs depending on whether the organization is a nonprofit. Competing hypotheses...     

Investigating the different approaches to importance–performance analysis

Importance–performance analysis (IPA) is an analytic technique that generates a two-dimensional importance–performance grid, where the values of importance and performance across attributes are plotted against each other. This technique is used to assist service and other firms in prioritizing areas for service improvement when resources are limited. This study contributes to service theory by first performing a comprehensive literature review of four different and commonly used approaches to IPA. Survey data from the ports sector are then used to elucidate the value and the distinctiveness of these four different approaches, and it is also shown how the underlying theoretical assumptions led to somewhat varying, and contradictory interpretations. Subsequently, novel guidelines for integrating results from these four different approaches are proposed. The study advances service theory by detailing the integration of the different approaches to make sense of the importance and performance of diverse service attributes. The integrative approach developed in this paper also provides practitioners with clearer guidance for the application of IPA.     

Irish Ports: Commercialisation and Strategic Change

For many countries, ports are critical to trade flows. If they operate efficiently, the whole economy benefits – and if not it suffers. Worldwide, they have recently been candidates for commercialisation or even privatisation. This case history describes the commercialisation process in the Irish Republic, which gave leading ports freedom to manage their own affairs as separate, independent, publicly-owned companies. The country's unprecedented economic growth, which was export-led, increased the pressure on the ports sector and may even have masked continuing inefficiencies and difficulties at individual ports. The Irish Government is now pressing ahead with reform of the remaining, smaller ports, using the experience of the first phase of commercialisation.     

Working-time reductions: a survey of the Australian experience

Since the mid-1970s Australian trade unions have conducted a concerted campaign to reduce standard working hours. Part of the logic behind this was to increase employment opportunities for those currently unemployed. This article reviews the economic and industrial relations implications of that campaign by reference to the major studies undertaken in this area and compares them with those from other countries.