Issues Facing Small Accounting Practices in Regional North Queensland: An Exploratory Study

Small accounting practices (SAP), most of which are sole principals, are an important part of the accounting profession and the Australian economy. This exploratory study identifies issues and challenges experienced by small accounting principals in Far North Queensland, Australia. The findings generally correspond with previous research, ranking staffing and keeping up to date through professional development as key areas of concern, and also highlighting the expectation gap between SAP principals and their clients. Stress emerged as a major concern for principals, and new areas of possible conflict of interests were uncovered. A number of potential areas for future research, including comparative studies in city and suburban areas, have been identified.     

Sustaining the Farming Household to Sustain the Farming

In the literature on sustainability of agriculture, both labourers and workers are conspicuously absent. Here, the sustainability of agriculture has been defined in terms of whether the farm household in question is able to yield an energy surplus when its members and the animals in its possession are obtaining an adequate ‘energy income’ or Calorie intake. To evaluate the sustainability of 590 farming households in the state of West Bengal, India, during 2004–5, four progressively stricter definitions of sustainability have been proposed, defined and applied. The method of energy balance analysis was followed. A negative surplus was found to be near‐universal across size‐groups in terms of the net area sown (NAS), the gross cultivated area (GCA) and agro‐climatic zones. The threshold output for a non‐negative surplus during the cultivating period was 700,000 megajoules (MJ); in terms of the GCA for a positive ‘full and final’ annual surplus, it was 3 hectares, and in NAS terms it was 2.5 hectares; against NAS per household size, it was 0.6 hectares, for ensuring a positive surplus beyond the annual sustainability. No evidence could be found in favour of household size as an explanation for the negative surplus.     

Supplier evaluation in the context of circular economy: A forward step for resilient business and environment concern

Resource depletion is a concern for the global economy; many think that available resources on the planet will not be able to cater to an ever-growing population. Thus, economies are trying to become circular, leaving behind the linear tradition linear approach. In the circular economy (CE), physical resources and energy are made to loop back into the supply chain (SC) for a more extended period. Proper selection of suppliers is an essential criterion towards proper execution of the CE principle in SC. In this research, we have constructed a framework for evaluating the supplier concerning the CE implementation. Further, this research identifies the criterion and sub-criterion, which are pertinent for evaluating the supplier in CE context. Fuzzy-based ‘Criteria Importance Through Inter-Criteria Correlation (CRITIC)’ method is justifiably applied to determine the aggregated weights of the criteria. Finally, ‘Technique for Order of Preference by Similarity to Ideal Solution (TOPSIS)’ method is used to determine the suppliers' ranking in the Indian automobile industry. Six criteria and 24 sub-criteria are obtained as per recent literature and then inputs from experts. ‘Environment’ criterion came out as the most favourable criterion with a subjective weight of 0.230. The current research is one of the first such attempts to provide criteria for supplier selection in a CE environment. The developed framework would help organisations in implementing CE-based supplier selection. The identified criteria and sub-criteria would provide organisations with means to evaluate suppliers and help suppliers develop an effective and efficient CE based on the SC.     

Managing Customer Relations in a Modern Business Environment: Towards an Ecosystem-Based Sustainable CRM Model

The adoption of Customer Relationship Management (CRM) has witnessed tremendous growth across sectors, geographies, and management cultures in the last several decades. The perception of CRM as an IT-based tool has undergone a paradigm shift and is now treated as a strategic indulgence by modern-day businesses where IT is an indispensable enabler. CRM has garnered the interest of both academicians and practitioners over the years. In this article, the authors establish the value of sustainability in CRM and make an attempt at proposing a conceptual framework for modern businesses through its integration with various social networking sites that produces volumes of real-time data. The article also explores the importance of Customer Experience Management (CEM). The authors provide a thorough investigation of CRM models in the period of 1990 to 2016 through a survey of the literature explaining the need for managing experiences and engagement around existing CRM processes. In addition to exploring the intricate relationship between CRM and CEM, the authors also provide an interactive ecosystem-based framework for the creation of a sustainable CRM framework.     

Starting Out in Management Accounting Research

The newcomer to management accounting research is faced with the multiple uncertainties of a subject that lacks well-defined boundaries, agreement on desirable methodologies and indicators of potential punishability. In order to assist the uninitiated in conducting research in such an apparently inimical environment the paper sets out three guiding principles that urge the researcher to (a) adopt a mode of doing research that is consistent with his psychological orientation, (b) recognise the unattainables and imperfections of real-life research, and (c) pursue ‘interesting’ themes as a means to publication.     

Exploiting Mobile Technology for Achieving Supply Chain Integration in Indian Retail

For decades supply chain coordination has been subject to research interest, and technology has been seen as an agent that accelerates this process. In developing countries, with far-flung markets and unorganized distribution networks, using technology for improving supply chain performances and accessing information is not an easy task. The research was directed to understand if mobile technology is being used by downstream supply chain partners for information sharing and thus improving supply chain performances. Findings suggest that supply chain integration with suppliers and customers is done through extensive use of mobile networks.