State prices,liquidity, and default

We show, in a monetary exchange economy, that asset prices in a complete markets general equilibrium are a function of the supply of liquidity by the Central Bank, through its effect on default and interest rates. Two agents trade goods and nominal assets to smooth consumption across periods and future states, in the presence of cash-in-advance financing costs that have effects on real allocations. We show that higher spot interest rates reduce trade and as a result increase state prices. Hence, states of nature with higher interest rates are also states of nature with higher risk-neutral probabilities. This result, which cannot be found in a Lucas-type representative agent model, implies that the yield curve is upward sloping in equilibrium, even when short-term interest rates are fairly stable and the variance of the (macroeconomic) stochastic discount factor is 0. The risk-premium in the term structure is, therefore, a monetary-cost risk premium.     

Entrepreneurship and regional dynamics: the case of Chile

ABSTRACT

During the last 20 years, social and political consensus has afforded the successful gradual implementation of entrepreneurship policy in Chile, transforming the country into one of the world’s most productive entrepreneurship ecosystems. However, the excessive political and economic centralization that has characterized Chile raises the question of whether spatial dependence influences entrepreneurship and what factors have led to this condition. By applying spatial econometric tools to data from 320 districts in Chile during the period 2013–2014, we conclude that there is spatial dependence among districts in Chile in relation to the creation of new businesses and that the immigrant population, the presence of different categories of universities and local patenting capacity are the variables with the greatest positive effect on this dependence.     

Who needs a reason to indulge? Happiness following reason-based indulgent consumption

While consumers and marketers perpetuate the lay theory that indulging with a reason is more pleasurable and makes everyone happier, this research identifies a condition under which indulging without a reason “feels right” and produces a more positive emotional reaction. The authors show that indulging with or without a reason and consumers' trait self-control interact to influence happiness felt following an indulgent purchase. While high self-control consumers are happier when they have a reason to buy indulgent products (e.g., when they can justify the indulgence), low self-control consumers are happier when they do not have a reason to indulge. That is, indulging with a reason is less pleasurable for consumers with low self-control. This effect on happiness has an impact on downstream judgments about the product and yields important implications for consumer welfare as well as marketing managers. Across four studies we show the effect on consumption happiness, examine consequences of the effect, and report evidence for the underlying process.     

Evaluación de la percepción de la calidad de los servicios bancarios mediante el modelo SERVPERF

The purpose of this paper is to assess the quality of the services provided by two major banks in Mexico. The case study is with reference to the branches located in the four major cities of the Isthmus of Tehuantepec: Ixtepec, Juchitán, Tehuantepec and Salina Cruz. The strategic method adopted for this research was the application of a modified version of the SERVPERF model, one of the most important models in this type of study. The SERVPERF model assesses customers’ perceptions according to five criteria: reliability, responsiveness, security, empathy, and tangible factors. Strictly speaking, these criteria or dimensions combined define the quality of the services. The results indicate that the overall customers’ valuation of both banks with regard to their services is high; these results might respond to very low expectations according to specific socioeconomic variables. Additionally, significant differences in users’ perception among groups of people according to various analyzed variables such as occupation, education, and age ranges were found.     

Assessment of banking service quality perception using the SERVPERF model

The purpose of this article is to evaluate the quality of the services provided by the two most important banks that operate in Mexico, using as case study those branches that are located in the four main cities of the Isthmus of Tehuantepec: Ixtepec, Juchitán, Tehuantepec and Salina Cruz. The methodological strategy of this investigation resided in the application of a modified version of the SERVPERF model, one of the most important in this type of studies, which assesses the perception of the clients based on five criteria: reliability, responsiveness, safety, empathy and tangible elements. Strictly speaking, these criteria or dimensions jointly define the quality of the service received. The results found indicate that, in general terms, the assessment of the clients of both banks regarding their services is high, which could be explained by the establishment of very low expectations by the users according to the specific socioeconomic variables. Additionally, significant differences were found regarding the assessment between groups of people according to the different analyzed variables, such as occupation, level of education and age range.