Internet Job Search and Labor Market Outcome

This study examines the effect of the use of internet job search (IJS) on individual wages. The data utilized in the study are obtained from the Internet and Computer Use Dictionary in the Current Population Survey of September 2001 and October 2003. An Oaxaca Decomposition is used to examine the extent to which wage differences are influenced by IJS. The results show that accessibility to the internet is a crucial factor in the decision of an individual to utilize the internet for job search activities. However, no clear evidence exists that IJS increases individual wages. Additionally, the study also demonstrates that IJS is subject to self-selection bias. Thus, failure to control for self-selection bias results in a very serious bias in estimation.     

Ethnic group returns to education during the early post‐colonial period in Malaysia

The paper examines the returns to education for ethnic groups in the Malaysian labour market during the early 1960s' post‐colonial period. The analysis is based on data from the West Malaysia Family Survey of 1966–67. It is found that individual returns to education were positive during the period examined. However, the returns to education of particular ethnic groups differed. The findings suggest that ‘equal education for all’ does not guarantee that each ethnic group will receive equal wages unless there are other interventions in the labour market.     

Effects of communication and financial concerns on banking attitude-behaviour relations

Despite extensive discussion of the concept of Islamic banking, which is based on the fundamental doctrines of Islamic law (Shariah) and Islamic economics (prohibition of interest and profit-loss sharing), few studies have explored the factors that potentially affect behaviour intentions among customers. This study investigates direct and moderating effects of communication and financial factors on customer attitudes and behavioural intentions towards Islamic banking. Data were collected from the customers of Islamic banks and the Islamic banking divisions of conventional banks in Malaysia using online surveys. The hypotheses were tested using hierarchical regression analysis. The results suggest that relationship marketing, informative advertising, perceived benefits, and profit-loss sharing are important determinants of behavioural intentions among both Muslim and non-Muslim customer groups. This study also found moderating effects for most of the conceptualized moderating variables, particularly attitude interactions with informative advertising, ease of online banking, and the principle of profit-loss sharing. There are both notable similarities and differences in the results for the two customer groups. The findings imply that different strategies should be used both to retain existing customers and attract new ones.     

Determining the Key Factors of Customer–Brand Relationship Investment Dimensions: Insights From Malaysian Mobile Phone Users

This study aims to empirically test a scale to measure the dimensions of relationship investment. An exploratory factor analysis and reliability analysis were conducted on a sample of 150 mobile phone customers, whereas a confirmatory factor analysis was conducted on a sample of 539 customers. The results identified 2 dimensions each for customer and brand investment and validated the measurement items for each dimension. Thus, this study offers a sound scale for potential use in future studies and a useful tool for companies to use to diagnose and plan for an effective engagement strategy.     

Union relevance in the Malaysian labour market

The study estimates the effect of union membership on workers' wages using individual‐level data from a survey conducted among employees in various sectors in Malaysia in 2012. Initial results show that union membership has a positive effect on wages. However, after controlling for endogeneity, union membership or the presence of a labour union within a firm is not statistically significant for individual wage levels. Because there is no trade union wage premium, the study suggests that the revival of labour union membership is not going to be an easy task.