Does Psychological Contract Violation Moderate the Impact of Severity and Recovery Satisfaction on Boycott? An Analysis of Halal Violation

Halal violation is a critical issue in the Islamic market, but little is known on its impact on the Muslim consumer. Thus, this study investigates the effect of psychological contract violation (PCV), recovery satisfaction, and severity of halal violation on product boycott. The moderating role of PCV in the relationship between recovery satisfaction and seriousness of a violation on the product boycott is also examined. Data collected from a sample of 360 customers were analyzed using PLS-SEM. The results show that recovery satisfaction, severity, and PCV significantly influence product boycott and PCV significantly moderates the relationship between recovery satisfaction and product boycott. This study provides new insights into the relationships among recovery satisfaction, the severity of the halal violation, psychological contract violation, and product boycott and helps the managers to design recovery action toward halal violation.     

“Modeling the impact of wars and terrorism on tourism demand in Kurdistan region of Iraq”

Portuguese Economic Journal - Recent political instabilities in the Middle East have led to strong negative impacts on the tourism sector. The aim of this study is to investigate the extent and the...     

Semiotic knowledge toward heritage product in tourism industry： A case of Terengganu

In order to provide an appropriate context for the current state of the heritage product in tourism industry, semiotic knowledge become an important role to know deeply the identity, philosophy, and also the meaning of behind the actual product. Scott （2000） stresses the requirement of aesthetic and semiotic content in a creative product, instead of creativity. But, how many of retailers and salespersons in heritage product believe the semiotic as knowledge to present the product and opportunities in their selling？ According to Kotler （2000） a good personal selling will provide a detailed explanation or demonstration of the product. The message can be varied by the salesperson to fit the motivations and interests or each prospective customer. So, the purpose of this paper is to closely examine the level of awareness among retailers and salesperson toward the important of semiotic knowledge as part of strategic persuasion in a selling process. This survey study will develop a sample among retailers and salesperson in Kuala Terengganu as a respondent who give the feedback to fulfill the research questions.     

Evaluation of Target Area Concentration (TAC) Programme in Malaysia’s Integrated Cattle and Oil Palm Farming

Malaysia’s beef production falls under three types of production methods: traditional system, intensive system of cattle feedlots, and integrated farming system. The objective of this study is to investigate and evaluate the effectiveness of the target area concentration (TAC) programme conducted by the Department of Veterinary Services (DVS) that focuses on the integrated farming system between cattle and oil palm plantation. This study intends to identify the programme’s achievement through context, input, process, and product (CIPP) analysis. The analysis reveals that the real needs of the programme context are being met by TAC; the provision meets the needs of inputs but there are some constraints; the implementation of the TAC programme is running well and receives good cooperation from farmers, but there are some constraints; and there is a positive impact of the programme in terms of production, income, employment, changes in knowledge, skill, attitude, and practice. Overall, the TAC programme has thus far achieved its objectives, but it needs some improvements.     

Survey of recent developments

There is a growing confidence in policy, business and finance circles about Indonesia's ability to withstand global economic and financial shocks, and a renewed belief in domestic sources of growth. Despite uncertainty in Europe and slower than expected recovery in the US, Indonesia is well placed for moderately high growth in the medium term, and economic stability in the shorter term. At the end of June 2011, foreign reserves were at a record high, inflation was down, annual growth was steady at 6.5%, and investment – especially foreign direct investment (FDI) – was up significantly.

Consumer price inflation had fallen to just below 5% by August, from double-digit levels earlier in the year. This was due partly to low food prices and success in sterilising the effects of capital inflows. However, turmoil in international markets led to a sharp fall in the Indonesia stock exchange index and a mild currency depreciation in August– September, prompting central bank intervention in the foreign exchange market. Fiscal policy has remained conservative, aiming for a balanced budget by 2014. However, the government has still not moved to reduce growing fuel and energy subsidies.

While the service sectors have continued to record high rates of growth, there has been a revival of manufacturing in 2011. This is partly underpinned by strong inflows of FDI, and is especially evident in the labour-intensive textiles, clothing and footwear industries after a decade of stagnation. Multinationals have announced plans to expand operations in Indonesia in the past six months to take advantage of new tax incentives. Overseas investors have also been attracted by Indonesia's growing middle class – a result partly of higher rural incomes driven by the commodity boom outside Java.

Some recent ministerial announcements about initiatives to promote domestic industry have a protectionist flavour. A cabinet reshuffle in October may signal a more dirigiste approach to industrial policy – especially the shifting of internationally respected economist Mari Pangestu from the trade portfolio to that of tourism and creative economy.

One important outcome of recent growth has been falling unemployment rates. However, youth unemployment remains a major problem, and efforts to overcome it have been fragmentary. A recent ban on overseas migration of domestic helpers (maids) seems certain to add to labour supply pressures among young people.

The government is now considering how to mobilise its large population base, abundant natural resources and strategic location to play a greater role in the world economy. These assets are central to the ambitious ‘Master Plan’ for longer-term development (2011–25), announced in May. It focuses on developing the resource-rich Outer Island regions, with massive investments in energy and ‘connectivity’ to link the major centres and islands with each other, and centres with their hinterlands. Funding (to come mainly from the private sector), implementation and coordination are all major challenges.     

Muslim millennials’ attitudes towards fashion advertising

Abstract

Recognizing the rapid growth of fashion marketing efforts in Muslim consumer markets, this article aims to investigate attitudes towards fashion advertising between Muslim millennials from two countries of diverse advertising environments. The conceptual framework used for investigation was adapted from an existing framework for attitudes towards advertising. A sample of young millennials (n?=?1,691) responded to a questionnaire-based survey measuring items related to beliefs, attitudes, and behaviors towards fashion advertising, in addition to religiosity and fashion consciousness. Analysis of hypothesis testing was performed using Structural Equation Modeling (SEM). Findings revealed that beliefs towards fashion advertising may be grouped into positive and negative factors which influence attitudes towards fashion advertising. Additionally, fashion consciousness also influences Muslim millennials’ attitudes towards fashion advertising. This article also examined the diversity of Muslim millennials in terms of religiosity, gender, and advertising environment on beliefs, attitudes, and behaviors towards fashion advertising. Analysis of group comparisons was done after establishing measurement invariance in Multi-group Confirmatory Analysis (CFA). Differences in attitudes towards fashion advertising across religiosity, gender, and cross-national groups illustrate the diversity within Muslim millennials. These differences are explained in terms of differences in antecedent positive and negative beliefs. This article contributes to the literature of attitudes towards advertising by illustrating the influence of gender, religiosity, and advertising environment on attitudes towards fashion advertising in diverse Muslim markets.     

The impact of technological learning on NPD outcomes: The moderating effect of project complexity

The innovative status of an emerging market is largely attributed to the technological learning maturity of its finest multinational companies (MNCs). This study uses the information processing perspective to investigate the impact of inter-/intra-functional technological learning (knowledge acquisition, information distribution, information interpretation and organizational memory) of 105 project teams on new product development (NPD) outcomes (project success, development speed and product entry timeliness) across nine MNCs. Of the four technological learning dimensions, only organizational memory did not possess a direct relationship with any NPD outcome dimensions. This study further contrasts the above impact across varying levels of project complexity. Information interpretation and organizational memory contribute to project success for low complexity projects. Conversely, for high complexity projects, development speed is contingent on organizational memory.     

Saving not Spending: Indonesia’s Domestic Demand Problem

Indonesian income per capita has risen rapidly in the past 10 years. The growth in income, combined with an expanding middle class, has corresponded with strong growth in retail sales. Recently, however, this trend has started to change. Consumption growth has been relatively stable, but retail sales are growing more slowly than in the past. In order to develop a clearer picture of consumer spending in Indonesia, we discuss differences in spending behaviour across two income groups—lower-middle income and upper-high income. Consumption varies across income groups, so saving and investment patterns may also vary. We find that the upper-high income group, despite having more income than in the past, is less willing to invest and borrow than previously, and that the lower-middle income group continues to suffer from a lack of purchasing power. Meanwhile, investors are simply postponing investments, preferring to take a ‘wait and see’ approach. Excess saving can be economically problematic. If effective demand is too weak, it can have negative consequences for long-term economic growth. We begin, however, by surveying recent economic developments in Indonesia, focusing on the third quarter of 2017. Indonesia’s current rate of economic growth (5.1% year on year) places it among the world’s fastest-growing large economies, but the lack of acceleration is a concern: growth has not exceeded 6.0% since the second quarter of 2012. Despite this lack of acceleration, Indonesia has achieved macroeconomic and financial stability. The balance of payments has been improving since early 2016, with a narrow current account deficit—well below 3.0% of GDP—and a surplus trade balance. Exports grew by 17.3% in the third quarter of 2017, owing to rising commodity prices (which boosted export growth in both value and volume), while imports grew by 15.1%, although the impact on economic growth has so far been more moderate than in the commodity boom of 2000–2011. The growth in commodity exports has also benefited Kalimantan, Sumatra, and other commodity-rich regions. However, rising commodity prices come with some caveats. They might boost growth for a short period, but they raise the challenge of making this growth sustainable. We have seen this many times in the past. Increasing institutional capacity to better implement policy initiatives, for one, will help to deliver sustainable, high-quality economic growth.