Does the Notion of ‘Doing Well by Doing Good’ Prevail Among Entrepreneurial Ventures in a Developing Nation?

The rise in ethical and social responsibility awareness in contemporary businesses has led to assumptions that the associated behaviours would enable competitive advantage to be attained as a firm distinguishes itself from its competitors through such practices. This paper reports on a study conducted on the prevalence of such practices among entrepreneurial ventures in an emerging economy (Malaysia), and the effect of such practices on both financial and non-financial performance. A sequential inter-method mixing design was employed in which during stage 1, a series of semi-structured interviews with ten Malaysian SME founder-owners were conducted. Stage 2 involved a survey in which a total of 212 usable questionnaires were received. The results of the first phase of the research (qualitative) found evidence that entrepreneurial ventures in Malaysia do generally engage in both ethical and socially responsible practices. The subsequent model testing using SEM, however, revealed that while ethical practices were positively associated with venture performance, socially responsible practices were not. This may indicate that while entrepreneurial ventures in emerging economies like Malaysia become quickly aware of the more serious consequences of not adopting ethical practices, the concern for social issues may still be lacking, i.e., in terms of motivations, they may be closer to the profitable end of the philanthropy versus profitability spectrum. While the findings may be equivocal, we believe that the paper makes the following two significant contributions: (1) it provides an empirical test of the importance of ethical and socially responsible practices to entrepreneurial venture performance and (2) it furthers understanding of how and why this may be different in an emerging economy context.     

Entrepreneurial,market, learning and networking orientations as determinants of business capability and international performance: the contingent role of government support

International Entrepreneurship and Management Journal - This study presents a business capability model that connects strategic orientations, business capability, government support, and...     

The impact of technological learning on NPD outcomes: The moderating effect of project complexity

The innovative status of an emerging market is largely attributed to the technological learning maturity of its finest multinational companies (MNCs). This study uses the information processing perspective to investigate the impact of inter-/intra-functional technological learning (knowledge acquisition, information distribution, information interpretation and organizational memory) of 105 project teams on new product development (NPD) outcomes (project success, development speed and product entry timeliness) across nine MNCs. Of the four technological learning dimensions, only organizational memory did not possess a direct relationship with any NPD outcome dimensions. This study further contrasts the above impact across varying levels of project complexity. Information interpretation and organizational memory contribute to project success for low complexity projects. Conversely, for high complexity projects, development speed is contingent on organizational memory.     

Sustainable leadership: power of influence in MNCS in Malaysia

Building upon social exchange theory which explains how power is gained and lost in the process of influence between an agent and the target, this article hypothesized the impact of supervisors’ and subordinates’ power bases on the usage of influence tactics by the supervisors. Bases of power of supervisors, subordinates and influence tactics were conceptualized as seven-, seven- and nine-dimensional constructs, respectively. Three hundred and eighty-five pairs of Malaysian managers and executives working in large multinational companies participated. Currently, the manufacturing sector is considered as one of the cornerstone of Malaysia’s economic diversification strategy. The findings suggested that supervisors apply various influence tactics on their subordinates.     

Network collaboration and performance in the tourism sector

This study used the partial least squares (PLS) and structural equation modeling (SEM) tool to examine factors influencing collaboration among tourism operators in an island economy. It also measures the impact of collaboration on network performance. Statistical results confirm that communication and commitment impact on collaboration while collaboration in turn positively influences performance. Collaboration also mediates partially the impact of communication and commitment on performance. The results, besides indicating the suitability of the PLS in statistical analysis, has also contributed to a better understanding of tourism networks in an island economy in Penang which hitherto has not been tested. Findings are useful for policy makers, tourism associations and practitioners to enhance Malaysian tourism. Limitations and suggestions for future research are also included.     

Specifying and assessing a formative measure for Hofstede’s cultural values: a Malaysian study

The growing interest on Hofstede’s cultural values has dominated the area of management and organizational research. However, the extant literature with disappointing psychometric results have provoked a pressing need to re-examine its measurement model specification. To fill this gap, this study attempts to specify the epistemic nature of Hofstede’s cultural values and its underlying dimensions, and to assess a proposed second-order reflective–formative model for Hofstede’s cultural values at individual level in the school organizational context. The stratified sample consisted of 1,154 teachers selected from 30 Malaysian primary schools. The analysis was conducted using Partial Least Square analysis with SmartPLS 2.0 software program. Findings revealed the absence of multicollinearity with the convergent, nomological and discriminant validity were affirmed. This study has confirmed Hofstede’s cultural values as formative second-order hierarchical latent construct which are commonly operationalized by means of reflective dimensions would be better captured using a formative measure perspective by providing rigorous empirical evidence. Limitations and thoughts to stimulate future studies are discussed.     

Coordination of efforts in disaster relief supply chains: the moderating role of resource scarcity and redundancy

Connecting to the ongoing conversation on the importance of effective coordination, in this paper, we empirically examine the impact of key theoretical modes of coordination, i.e. resource sharing, standardisation of operations, and synchronisation in disaster relief supply chains, on the performance of the humanitarian organisations. Survey data are collected from 101 humanitarian organisations in the emerging countries within Southeast Asia. Data are used to test a conceptually developed model, using structural equation modelling–partial least square (SEM-PLS) approach. The results reveal the significant impact of resource sharing and standardisation on performance outcomes in terms of resources used, responsiveness, and flexibility, while resource sharing is highly weakened by resource scarcity and redundancy. The managerial implication and recommendations are concluded for further research.     

Antecedents of Customer E-loyalty With the Effect of Trustworthiness in Malaysia Context

The rapid growth of online shopping has led to inspire customer e-loyalty among Malaysians, especially living in this digital environment. Commitment-trust theory is applied as the theoretical base to explain the factors influencing customer e-loyalty. The primary objective of this study is to investigate the direct impact of customer interface quality, service quality （SERVQUAL）, website quality, technology acceptance factors, and technology trust on customer e-loyalty. This study also aims to examine the indirect effect of independence variables on customer e-loyalty through the effects of trustworthiness. SmartPLS 2.0 （M3） is applied as analytical tool to study the impact. A survey is conducted with 395 respondents who had online purchase experience. The findings indicated that customer interface quality, SERVQUAL, website quality, technology acceptance factors, and technology trust have positive impact on customer e-loyalty. Additionally, trustworthiness is used as mediator exclusive of SERVQUAL. Several implications of the findings, limitations of the study, and recommendations for future research are highlighted.     

The pursuit of HR outsourcing in an emerging economy: The effects of HRM strategy on HR labour costs

The study examines the relationships among six types of HRM strategies with three categories of outsourcing HR activities to reduce HR labour costs. The data were gathered from a survey questionnaire of 232 manufacturing organizations of which 113 organizations engaged with HR outsourcing. We found that no organization outsourced transformational HR functions and that organizations that espouse cost efficiency, commitment, and conventional HRM strategies tend to outsource traditional HR functions, whereas quality conscious and commitment HRM strategies tend to outsource transactional HR functions. Transactional and traditional HR functions show a significant relationship with a reduction in HR labour costs. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.