Beyond close vs. distant ties: Understanding post-service sharing of information with close,exchange, and hybrid ties

Customers' post-service sharing of information (PSSI) occurs with a range of social ties typically conceptualized in terms of closeness/tie strength. We extend this research by orthogonally crossing the dimension of closeness with exchange to define close, exchange, and hybrid ties. Study 1, a survey of actual PSSI behavior, supports our conceptualization regarding the dimensions of closeness and exchange defining audiences for PSSI. Study 2, a survey of PSSI intentions, further supports the significance of this extended conceptualization by showing that a model with close, exchange, and hybrid ties has a significantly better fit than a model with only close ties. We provide further evidence of the significance of these three ties by showing that service outcome and process have distinct effects on PSSI to each social tie. Satisfaction has a non-linear effect on PSSI to close ties, and positive and negative linear effects on exchange and hybrid ties respectively. Further, satisfaction is the sole predictor of PSSI to close ties, whereas satisfaction, provider status and customer power interactively drive PSSI to exchange and hybrid ties. Thus, considering close, exchange, and hybrid ties enables a more comprehensive understanding of PSSI.     

Consumers’ luxury restaurant reservation session abandonment behavior during the COVID-19 pandemic: The influence of luxury restaurant attachment,emotional ambivalence,and luxury consumption goals

The purpose of this research is to examine how consumers’ attachment to luxury restaurants and their emotional ambivalence contribute to their reservation session abandonment during the coronavirus disease 2019 (COVID-19) pandemic. In addition, the moderating effect of luxury consumption goals (e.g., self-presentation motives, status consumption, and need for uniqueness) is examined. A total of 408 participants completed questionnaires, and the results reveal that luxury restaurant attachment significantly influences consumers’ emotional ambivalence, which in turn causes them to not complete their reservation sessions. Furthermore, the moderating effects of status consumption and need for uniqueness are supported.     

关于完善公司治理结构的思考

笔者认为深化国有企业改革,大力推进企业的体制、技术的管理创新,其核心是产权改革。改革成败的关键是完善公司治理结构。本文通过对我国公司治理结构现状的分析,提出了完善公司治理结构与治理机制的对策。     

论我国引进证据开示制度的意义——兼析刑事证据开示的内在机理

证据开示制度是英美法系当事人主义诉讼模式下的一项重要制度,其形成有着自身存在和发展的独特历史语境。当我们对证据开示制度在英美法系国家良好的运作由衷羡慕的同时,必须对此有着清醒的认识。我国目前的庭前程序关于证据方面的规定已经发挥了英美证据开示的某些关键的制度性功能,如果庭前程序的规定完全得到实在地执行,或者操作的细节得到进一步细化和调整,就完全可以胜任证据开示的主要功能。     

Evidence of green signaling in green hotels

Green signaling posits that environment-friendly purchases signal consumers’ pro-sociality and willingness to pay more for societal/environmental well-being, enhancing their social status. Using three scenario-based quasi-experimental studies, we sought evidence of green signaling by guests in green hotels when status motive is activated, consumption condition is manipulated, and hotel price is varied. Results showed that, when status motive is activated, consumers signal the intent to purchase better-quality conventional hotels when green hotels are priced more or equal and when the consumption condition is private. In public consumption condition, when controlling for price, and in private consumption condition, when green hotels are priced lower, no significant difference was found between purchase intentions regarding conventional and green hotels. This represents slight, although inconclusive, evidence of green signaling. Industry practitioners in green hotels should lower prices and make the consumption process public by providing consumers with opportunities to engage more actively via social media.     

Psychological antecedents and risk on attitudes toward e-customization

Consumers can experience relatively low prices with the dramatic diffusion of online shopping even with customized products, which are commonly more expensive than regular products, due to unique functions of customized product order processes in online environments. This paper investigates how two psychological antecedents, (1) need for uniqueness and (2) status aspiration, can influence consumers' attitude with regard to forming procedures toward e-customized products and how perceived risk, another psychological factor, on purchasing e-customized products plays a role of moderating factor. A self-administered online survey of 321 Japanese consumers is conducted to examine a proposed conceptual model with Structural Equation Modeling (SEM). The analysis using results indicates that the need for uniqueness directly impacts on attitude toward e-customized products while it mediates the effect of status aspiration. A multi-group analysis to test a moderating effect of the perceived risk on purchasing e-customized products highlights the significant effects of psychological factors. The result also provides potential guidelines to e-tailors on possibility of segmenting markets as well as promoting their customized products using these psychological criteria of their target consumers.     

冷清与坚持：改革开放30年来行政诉讼检察监督的研究回溯——以CNKI期刊数据库论文为分析素材

CNKI期刊数据库收录的相关文献表明,30多年（1979-2010）来,虽然只有少数理论界人士关注了行政诉讼检察监督的研究,但是已经涉及了行政诉讼检察监督的正当性、监督方式、监督范围、监督程序等多个方面。特别是在监督方式方面,涉及到了抗诉、参与诉讼、提起公诉、支持诉讼的探讨;在监督范围方面,有全面监督、有限监督、诉讼监督、审判监督的阐释。这些研究对于行政诉讼检察监督制度的完善具有重要启示。     

地位竞争动机对个体知识共享行为的影响

知识共享行为是学术界和企业界关注的焦点,虽然以往文献从多个角度和层次研究了组织中的知识共享行为,但忽视了地位竞争动机对个体知识共享决策的内在作用机制。基于地位竞争动机差异,将个体地位动机区分为支配型和威望型,以职场排斥为中介变量、组织公平氛围为调节变量,构建地位竞争动机对知识共享行为的影响过程模型,基于13个组织630套上下级配对样本数据进行实证检验。结果显示,支配型地位竞争动机负向影响知识共享行为,威望型地位竞争动机正向影响知识共享行为,职场排斥、组织公平氛围分别发挥中介效应和调节效应。结果为知识共享领域研究提供了新的视角和框架,揭示了地位竞争动机对知识共享促进和抑制作用的两面性,对企业管理实践有一定的现实意义。     

职业经理人、组织地位赋予与企业创新——来自家族企业的经验证据

职业经理人与家族企业有效融合是促进企业创新的先决条件。聚焦家族企业赋予职业经理人组织地位这一融合途径,探究家族企业赋予职业经理人组织地位对企业创新的影响。结果表明,家族企业赋予职业经理人组织地位能够促进企业创新;相较于约束型社会情感财富,延伸型社会情感财富对职业经理人组织地位赋予与企业创新关系具有更显著的促进作用。异质性分析发现,处于经理人市场发达地区、从属高技术行业以及信息透明度较高的企业,职业经理人组织地位赋予对企业创新的促进作用更显著。进一步研究发现,职业经理人的企业家精神在职业经理人组织地位赋予与企业创新关系中发挥中介作用。研究结论可为理解家族企业如何与职业经理人有效融合,进而促进创新提供新的经验证据。