悖论思维对创造力的“过犹不及”效应研究

悖论思维帮助个体发现对立事物间的联系,有利于创造性想法或创意的生成,但过高水平的悖论思维极易导致认知过载,使个体无暇顾及需要想象力和灵感的创造性活动。基于"过犹不及效应",本文提出悖论思维对员工创造力产生非线性影响。同时,根据能力-动机-机会(AMO)的理论框架,探索个人学习能力在这一关系中的中介作用,以及领导调节聚焦行为的调节作用。本文认为:悖论思维与员工创造力呈倒U型关系,个人学习能力在上述关系中起中介传导作用,领导促进型聚焦行为强化了变量间的间接关系,而领导防御型聚焦行为削弱了变量间的间接关系。通过对313名员工的三阶段调查分析,数据支持了本研究提出的假设。虽然适度的悖论思维有助于员工提升学习能力,但过度的悖论思维反而会降低员工学习效率进而削弱员工创造力,领导调节聚焦行为决定了员工是否能完成学习能力到创造力的转化。研究结论为员工创造力的影响因素研究提供了新思路,引导企业通过甄选员工和调整领导行为来激发员工创造力。     

基于忠诚度的知识型员工流失预警管理研究

员工忠诚是员工对企业的行为忠诚与态度忠诚的有机统一.基于忠诚度的知识型员工流失预警指标包括社会环境、员工个人特性、企业状况、领导的影响力、报酬制度、员工在企业的状况等.根据这六个指标确定的指标权重建立的评价集,可计算出员工的忠诚度,从而对员工流失进行预警管理.     

Examining the relationship between strategic HRM and hospital employees’ work attitudes: an analysis across occupational groups in public and private hospitals

Abstract

As human resource challenges have increased, strategic human resource management (SHRM) in hospitals has evolved into an important management task. Accompanying its growing relevance, there is an evolving research stream on the impact of SHRM on organizational and individual-level outcomes in the hospital context. We aim to address two remaining research gaps by investigating variations in the use of SHRM across organizations (public vs. private ownership types) and differences in the relationship between SHRM and employee attitudes within organizations (for the occupational groups of nurses and physicians). This study is based on a sample of 179 German acute care hospitals. We employ ANOVA and logistic regression analyses, and our results corroborate previous research findings showing that SHRM has positive effects on employee attitudes. However, the effects vary in significance and magnitude, depending on whether nurses or physicians are targets. Further, we reveal significant SHRM differences in public- vs. private-sector organizations.     

Solidarity Day at Unión Fenosa in Spain

The growing interest organizations have in concepts like social involvement and sustainability has helped unite programs and practices of different natures, mostly in the form of large investments in local communities. But what role can employees play in achieving this corporate aim, and how do these policies affect the way employees see their organization? Unión Fenosa has been a pioneer in the Spanish business community in maintaining corporate social responsibility and the commitment of its employees to these values. An analysis of its Solidarity Day policy shows the perspective of its employees, their motivation, and the relations between them and their company.     

主动动机模型下时间领导对员工主动变革行为的影响

基于主动动机模型,探讨中国情境下时间领导对员工主动变革行为的影响。通过对239份有效配对问卷的调查,研究发现：时间领导能够显著促进员工主动变革;积极情绪在时间领导与员工主动变革行为间起部分中介作用;员工正念不仅正向调节时间领导与积极情绪的关系,而且正向调节时间领导通过积极情绪影响员工主动变革行为的间接效应,即员工正念水平越高,时间领导对积极情绪的正向影响越显著,且时间领导通过积极情绪对员工主动变革行为的影响也越显著。研究结果有助于打开时间领导对员工主动变革行为影响的“黑箱”,并为企业提供有效的管理启示。     

Retaining and engaging older workers: A solution to worker shortages in the U.S.

Over the next 20 years, many organizations will experience significant shortages of skilled workers. At the same time, because of longer lifespans and a gradual rise in what society has considered the traditional retirement age of 65, older workers will represent a growing proportion of the American workforce. For a variety of reasons, many of these older workers desire to continue working and, if retained and engaged, they constitute a significant labor source for mitigating the emerging shortages of skilled workers. However, many organizations are not prepared to take advantage of this demographic shift; some even generate barriers that impede the retention and engagement of older workers. In this article, we identify a variety of ways in which organizations can retain and engage older workers to meet their staffing needs and enhance organizational performance. We also discuss the relationship of these proposals to prominent theories of motivation in management.     

Employee brand engagement on social media: Managing optimism and commonality

This article considers how employees engage with B2B firms on social media, a topic that is largely overlooked in the extant brand engagement literature. Using the results from a large-scale study of employee brand engagement on social media, we identify two key drivers of employee brand engagement using the content analysis tool DICTION—namely, optimism and commonality. Employees of top-ranked and -rated firms express higher levels of optimism and commonality in their reviews of their employers on social media than do their counterparts in bottom-ranked and -rated firms. This permits the construction of a 2 × 2 matrix that allows managers to diagnose strategies for increasing or improving employee brand engagement. This creates four different kinds of employee brand engagement situations, and offers human resources and marketing managers different strategies in each case. We demonstrate how practitioners and scholars can shed new light on the way stakeholders engage with brands.     

组织支持感、组织承诺与员工建言行为：与上司关系的调节作用

回报动机和可能存在的风险是员工是否采取建言行为的重要影响因素。通过对708个员工样本数据的分析,结果显示：组织支持感与组织承诺和员工建言行为之间存在强烈正相关关系;组织承诺在组织支持感影响员工建言行为的关系中起到部分中介的作用;与上司关系交互调节了组织承诺影响员工建言行为的关系。     

Impression Management and the Hospitality Service Encounter

Abstract

Managers, marketers, and employees in the hotel and restaurant industry that are aware of the needs of people from different cultures will be able to better direct their efforts at product development, provide better guest services, and thereby offer a means of developing competitive advantage. This study determined cross-cultural differences in customer perceptions of employee behavior, intentions to return, and tipping between Americans and Asians living in the United States. The study was based on several impression management dimensions (ingratiation, intimidation, self-promotion, exemplification, supplication, and non-verbal behaviors). The results suggest that behaviors associated with ingratiation and exemplification techniques were perceived as being more satisfying for American than Asian respondents. Behaviors demonstrative of intimidation and supplication techniques were perceived as very dissatisfying for Americans.     

群体心理资本对员工创造力的跨层次影响

员工创造力是团队/组织创新的重要推动力,从多个层次综合考察员工创造力的影响因素具有重要意义。基于创造力成分模型、社会感染理论与组织管理领域的多层次理论,构建了群体心理资本影响员工创造力的关系模型,以103个工作团队（103名团队主管,365名成员）为样本,对研究假设及影响路径进行了实证检验。研究结果表明：①群体心理资本对员工创造力具有显著的正向预测效果;②群体心理资本对团队反思具有显著的正向预测效果,且团队反思在群体心理资本与员工创造力关系间起到了跨层次中介作用;③团队心理安全跨层次调节团队反思与员工创造力之间的正向关系,即团队心理安全越高,团队反思与员工创造力之间的正向关系越强。