The economic and organizational aspects of telecentres: the Spanish case

In this paper we present the following concept: the economic and organizational characteristics and the main aspects of the development of telecentres or telework centres, in a wide-ranging context of the use of telecommunications as an instrument to aid social-economic development of deprived rural and urban areas. To be more specific, we analyse how these Telework Centres are set up in diverse information related service enterprises aimed at other businesses or individuals. These initiatives are being subsidized by different public organisms as pilot development aid projects on an international scale. We have made an empirical study on a national scale, using 27 sample centres, from which we have obtained, amongst other things, the characteristics, economic objectives and results achieved from the initiatives that are underway in Spain or that are expected to be achieved from the setting up of these centres. Finally, we present our conclusions on the subject and list the literature used.     

Factors affecting the sustainability of telecentres in developing countries

Due to rapid technological changes, governments in developing countries have paid special attention to sustainability. However, understanding insights into the sustainability of telecentres remains an open question. This paper aims to fill this gap. We conducted a case study in Vietnam by using both qualitative and quantitative data. We used the Kumar and Best's (2006) model as our theoretical lens to analyse the sustainability of telecentres in Vietnam. The paper finds that telecentres have shifted their concept to provide a wide range of services, both online and offline. The paper indicates that technological, political, and social sustainability are important for the sustainability of telecentres. The paper recommends that we should take the role of state-owned enterprises and the digital transformation into consideration to sustain telecentres. Furthermore, the paper indicates the mutual relation between political and technical sustainability with social sustainability that has not been yet unveiled in the prior literature.