Beyond close vs. distant ties: Understanding post-service sharing of information with close,exchange, and hybrid ties

Customers' post-service sharing of information (PSSI) occurs with a range of social ties typically conceptualized in terms of closeness/tie strength. We extend this research by orthogonally crossing the dimension of closeness with exchange to define close, exchange, and hybrid ties. Study 1, a survey of actual PSSI behavior, supports our conceptualization regarding the dimensions of closeness and exchange defining audiences for PSSI. Study 2, a survey of PSSI intentions, further supports the significance of this extended conceptualization by showing that a model with close, exchange, and hybrid ties has a significantly better fit than a model with only close ties. We provide further evidence of the significance of these three ties by showing that service outcome and process have distinct effects on PSSI to each social tie. Satisfaction has a non-linear effect on PSSI to close ties, and positive and negative linear effects on exchange and hybrid ties respectively. Further, satisfaction is the sole predictor of PSSI to close ties, whereas satisfaction, provider status and customer power interactively drive PSSI to exchange and hybrid ties. Thus, considering close, exchange, and hybrid ties enables a more comprehensive understanding of PSSI.     

Consumers’ luxury restaurant reservation session abandonment behavior during the COVID-19 pandemic: The influence of luxury restaurant attachment,emotional ambivalence,and luxury consumption goals

The purpose of this research is to examine how consumers’ attachment to luxury restaurants and their emotional ambivalence contribute to their reservation session abandonment during the coronavirus disease 2019 (COVID-19) pandemic. In addition, the moderating effect of luxury consumption goals (e.g., self-presentation motives, status consumption, and need for uniqueness) is examined. A total of 408 participants completed questionnaires, and the results reveal that luxury restaurant attachment significantly influences consumers’ emotional ambivalence, which in turn causes them to not complete their reservation sessions. Furthermore, the moderating effects of status consumption and need for uniqueness are supported.     

社会地位对宏观经济变量的动态影响——基于两部门搜索均衡模型的研究

本文将失业理论的搜索模型与社会地位结合起来考察社会地位的动态影响。研究发现社会地位引入效用函数等价于代表性家庭时间偏好率的降低,利用对数效用函数,得到经济系统均衡状态存在的唯一性。在均衡状态下,更强的社会地位意识意味着更高的储蓄率和资本积累,以及提供更多的社会空闲职位、更高的工资、更高的就业率、更为宽松的劳动力市场和更低的利率。     

关于完善公司治理结构的思考

笔者认为深化国有企业改革,大力推进企业的体制、技术的管理创新,其核心是产权改革。改革成败的关键是完善公司治理结构。本文通过对我国公司治理结构现状的分析,提出了完善公司治理结构与治理机制的对策。     

Evidence of green signaling in green hotels

Green signaling posits that environment-friendly purchases signal consumers’ pro-sociality and willingness to pay more for societal/environmental well-being, enhancing their social status. Using three scenario-based quasi-experimental studies, we sought evidence of green signaling by guests in green hotels when status motive is activated, consumption condition is manipulated, and hotel price is varied. Results showed that, when status motive is activated, consumers signal the intent to purchase better-quality conventional hotels when green hotels are priced more or equal and when the consumption condition is private. In public consumption condition, when controlling for price, and in private consumption condition, when green hotels are priced lower, no significant difference was found between purchase intentions regarding conventional and green hotels. This represents slight, although inconclusive, evidence of green signaling. Industry practitioners in green hotels should lower prices and make the consumption process public by providing consumers with opportunities to engage more actively via social media.     

Psychological antecedents and risk on attitudes toward e-customization

Consumers can experience relatively low prices with the dramatic diffusion of online shopping even with customized products, which are commonly more expensive than regular products, due to unique functions of customized product order processes in online environments. This paper investigates how two psychological antecedents, (1) need for uniqueness and (2) status aspiration, can influence consumers' attitude with regard to forming procedures toward e-customized products and how perceived risk, another psychological factor, on purchasing e-customized products plays a role of moderating factor. A self-administered online survey of 321 Japanese consumers is conducted to examine a proposed conceptual model with Structural Equation Modeling (SEM). The analysis using results indicates that the need for uniqueness directly impacts on attitude toward e-customized products while it mediates the effect of status aspiration. A multi-group analysis to test a moderating effect of the perceived risk on purchasing e-customized products highlights the significant effects of psychological factors. The result also provides potential guidelines to e-tailors on possibility of segmenting markets as well as promoting their customized products using these psychological criteria of their target consumers.     

地位竞争动机对个体知识共享行为的影响

知识共享行为是学术界和企业界关注的焦点,虽然以往文献从多个角度和层次研究了组织中的知识共享行为,但忽视了地位竞争动机对个体知识共享决策的内在作用机制。基于地位竞争动机差异,将个体地位动机区分为支配型和威望型,以职场排斥为中介变量、组织公平氛围为调节变量,构建地位竞争动机对知识共享行为的影响过程模型,基于13个组织630套上下级配对样本数据进行实证检验。结果显示,支配型地位竞争动机负向影响知识共享行为,威望型地位竞争动机正向影响知识共享行为,职场排斥、组织公平氛围分别发挥中介效应和调节效应。结果为知识共享领域研究提供了新的视角和框架,揭示了地位竞争动机对知识共享促进和抑制作用的两面性,对企业管理实践有一定的现实意义。     

职业经理人、组织地位赋予与企业创新——来自家族企业的经验证据

职业经理人与家族企业有效融合是促进企业创新的先决条件。聚焦家族企业赋予职业经理人组织地位这一融合途径,探究家族企业赋予职业经理人组织地位对企业创新的影响。结果表明,家族企业赋予职业经理人组织地位能够促进企业创新;相较于约束型社会情感财富,延伸型社会情感财富对职业经理人组织地位赋予与企业创新关系具有更显著的促进作用。异质性分析发现,处于经理人市场发达地区、从属高技术行业以及信息透明度较高的企业,职业经理人组织地位赋予对企业创新的促进作用更显著。进一步研究发现,职业经理人的企业家精神在职业经理人组织地位赋予与企业创新关系中发挥中介作用。研究结论可为理解家族企业如何与职业经理人有效融合,进而促进创新提供新的经验证据。     

The Dynamics of a Racialized,Gendered, Ethnicized,and Economically Stratified Society: Understanding the Socio-Economic Status of Women in Zimbabwe

Feminist literature attempting to understand the status of women in Zimbabwe has seldom considered patterns of social exclusion and the dynamics of a racialized society that institutionalized racial supremacy as an ideology for organizing social life. Even now, too often we believe, feminist theorists analyze the status of women with the assumption that patriarchy is the single source of the oppression of women. Using the notion of a racialized society we account for the workings of gender oppression within the historical context of Zimbabwe. We show how in a racialized society, gender, race, ethnicity, and class operate intricately together to relegate African women to the lowest socio-economic status. Even with policies to redress earlier imbalances, women endure all forms of injustices. We focus on the informal sector as illustrative of one sector where these injustices continue.