“家庭氛围型”激励模式的构建——激励知识型员工新途径的探讨

知识型员工的作用和地位已日益得到彰显,但以往专家学者的激励模式中仍存在不足,本文在“以人为本”的理念基础上,建立了“家庭氛围型”激励模式激励知识型员工,以期实现员工、企业与国家之间的多赢。     

Passengers’ perceptions of airline lounges: Importance of attributes that determine usage and service quality measurement

The current exploratory study investigates passengers’ perceptions of airline lounges by measuring the importance of attributes that determine usage and service quality in those facilities. Data collection was the result of a survey of airline lounge users at the Incheon International Airport, South Korea. The attributes that determine airline lounge usage categorize as: image and accessibility, atmosphere, food and beverage (F&B) service, and facility’s dimensions. Atmosphere and F&B service prove to be the most important dimensions affecting passengers’ use of the airline lounge. Service quality variables determining passengers’ perceptions of the airline lounge categorize as: atmosphere, F&B service, employee service, and facility’s dimensions. Among the service quality dimensions, F&B service was the strongest predictor of overall satisfaction and lounge revisit intention. Furthermore, the study considers the relationship of overall satisfaction and lounge revisit intention according to airline selection.     

高层次科技人才的培育机制研究

高层次科技人才是科技进步的核心支柱,是全面建设小康社会的重要智力支持。本文在分析我国高层次科技人才培育现状的基础上,论述了应从制定培育政策、健全培育体系、营造良好社会氛围三方面来完善我国高层次科技人才培育机制。     

企业创新资本与企业家创新资本联通性研究

在归纳厘清企业创新资本和企业家创新资本内涵的基础上，根据社会学研究中关于二元对立状态化解方法的理论，指出属于整体范式的企业创新资本和属于个体范式的企业家创新资本之间既非直接的相互替代关系也非单向促进影响关系，而是多维联通“二元同体”关系，进而构造出能够刻画两者关系逻辑的概念模型，以对两者间内在联通路径及相关作用机理进行探索性分析。     

组织动机氛围对员工知识隐藏行为的影响

知识隐藏是知识管理领域的重要议题。目前，关于知识隐藏前因的研究已经取得很大进展，但对于员工知识隐藏行为在组织层面的影响因素却鲜有涉及。鉴于此，基于调节焦点理论，探讨组织动机氛围对员工知识隐藏行为的影响过程，并探究情境性调节焦点在其中的中介作用以及特质性调节焦点的调节作用。对276份企业员工调查问卷进行统计分析，结果表明：情境促进型焦点在掌控氛围与知识隐藏的负向关系间，以及情境防御型焦点在绩效氛围与知识隐藏的正向关系间均起部分中介作用，特质性调节焦点负向调节情境性调节焦点与知识隐藏间的关系。     

The effects of mall renovation on shopping values,satisfaction and spending behaviour

Managers renovate malls to keep up with newer shopping centres and retail formats that erode traffic. This paper investigates shoppers׳ psychological processes that trigger changes in spending behaviour in the renovated mall. Renovation has a direct impact on the perception of the mall atmosphere and an indirect one on shoppers׳ hedonic and utilitarian values, satisfaction, and spending. Renovation affects shoppers׳ spending through the perception of utilitarian shopping benefits.This study is the first of its kind to explore the effects of mall renovation on shoppers׳ spending. It focuses on the effect of renovations on shoppers׳ holistic perception of the mall atmosphere. The hedonic benefit contributes more to shoppers׳ satisfaction than does the utilitarian value. However, the utilitarian value affects shoppers׳ spending while the hedonic value does not.     

The effects of wait expectations and store atmosphere evaluations on patronage intentions in service-intensive retail stores

Many factors, both obvious and subtle, influence customers’ store patronage intentions. Using videotape technology that enabled us to experimentally manipulate the number of visible store employees, number of customers, and music, we test the relative importance of wait expectations and store atmosphere evaluations on patronage intentions. These constructs are found to be critical antecedents of store patronage intentions in the context of the service-intensive retail store at which the model was tested. We also find support for the direct effects of gender on wait expectations and store atmosphere evaluations. We discuss some implications for retailing research and practice.     

The greenhouse effect: Damages,costs and abatement

The buildup of so-called greenhouse gases in the atmosphere — CO₂ in particular-appears to be having an adverse impact on the global climate. This paper briefly reviews current expectations with regard to physical and biological effects, their potential costs to society, and likely costs of abatement. For a worst case scenario it is impossible to assess, in economic terms, the full range of possible non-linear synergistic effects. In the most favorable (although not necessarily likely) case (of slow-paced climate change), however, it seems likely that the impacts are within the affordable range, at least in the industrialized countries of the world. In the third world the notion of affordability is of doubtful relevance, making the problem of quantitative evaluation almost impossible. We tentatively assess the lower limit of quantifiable climate-induced damages at $30 to $35 per ton of CO₂ equivalent, worldwide, with the major damages being concentrated in regions most adversely affected by sea-level rise. The non-quantifiable environmental damages are also significant and should by no means be disregarded.The costs and benefits of (1) reducing CFC use and (2) reducing fossil fuel consumption, as a means of abatement, are considered in some detail. This strategy has remarkably high indirect benefits in terms of reduced air pollution damage and even direct cost savings to consumers. The indirect benefits of reduced air pollution and its associated health and environmental effects from fossil-fuel combustion in the industrialized countries range from $20 to $60 per ton of CO₂ eliminated. In addition, there is good evidence that modest (e.g. 25%) reductions in CO₂ emissions may be achievable by the U.S. (and, by implication, for other countries) by a combination of increased energy efficiency and restructuring that would permit simultaneous direct economic benefits (savings) to energy consumers of the order of $50 per ton of CO₂ saved. A higher level of overall emissions reduction — possibly approaching 50% — could probably be achieved, at little or not net cost, by taking advantage of these savings.We suggest the use of taxes on fossil fuel extraction (or a carbon tax) as a reasonable way of inducing the structural changes that would be required to achieve significant reduction in energy use and CO₂ emissions. To minimize the economic burden (and create a political constituency in support of the approach) we suggest the substitution of resource-based taxes in general for other types of taxes (on labor, income, real estate, or trade) that are now the main sources of government revenue. While it is conceded that it would be difficult to calculate the optimal tax on extractive resources, we do not think this is a necessary prerequisite to policy-making. In fact, we note that the existing tax system has never been optimized according to theoretical principles, and is far from optimal by any reasonable criteria.During the academic year 1989–90 Dr. Ayres was at the International Institute for Applied Systems Analysis (IIASA), Laxenburg, Austria.During the summer of 1989 Mr. Walter was a member of the Young Scientists' Summer Program at IIASA.     

异质型创业领导、嵌入授权对团队簇个体绩效的跨层次影响研究

团队簇创新和创业交互属性与领导的差异化嵌入授权行为关联紧密,而参与个体对彼此能力的互信是进行有效合作的前提。据此,关注能力互信氛围在团队绩效中的作用机理与外部情境能够有效解析异质型创业领导对团队簇个体绩效作用的相机变化效应。以创业型领导异质性、嵌入授权(结构、心理与认知授权)和能力互信氛围作为团队层次变量,将个体绩效作为个体层次变量,考察嵌入授权的跨层次中介以及能力互信氛围的调节作用。结果发现：内部比较优势导向异质性不直接影响成员个体绩效,而外部战略价值导向异质性则有助于促进个体绩效;嵌入授权在异质性与个体绩效间起中介作用;能力互信氛围在嵌入授权与个体绩效间起跨层次调节作用。根据研究结果,提出相关管理启示。     

创业团队异质性对科技型新创企业绩效的影响

创业团队知识多样性和社会关系网络会对科技型新创企业技术创新产生较大影响,进而影响其成长。基于已有的创业团队异质性研究主要是借鉴高管团队异质性的研究结论,结合资源基础理论和社会交换理论,研究了知识异质性和社会关系网络异质性对新创科技型企业的作用机理,并探讨了创新氛围和社会关系网络质量在新创科技型企业资源整合及利用过程中的调节作用。对河南省304家科技型新创企业的实证研究发现,创业团队知识异质性与创业绩效间存在倒U型关系,并受到创新氛围的负向调节和社会关系网络质量的正向调节;创业团队社会关系网络异质性正向影响创业绩效,并受到创新氛围和社会关系网络质量的正向调节。