Cross-cultural event volunteering: Challenge and intelligence

Globalization and increasing number of international events makes cross-cultural volunteering a popular phenomenon when combined with the greater mobility of people. Focusing on a volunteer's experience at four events in New Zealand and China, this paper aims to explore the challenges and intelligence that encountered at such events. Earley and Ang's cultural intelligence framework is used to explain what contributes to successful cross-cultural volunteering experiences. Drawing upon the autoethnographical data and a critical discourse analysis of volunteer handbooks and emails, the results identified a four-dimensional schema to explain the auto-ethnographical perceptions of what is termed a 'dual' volunteer experience. The analysis suggests that cultural intelligence leads to an enhanced experience, while a lack of intercultural effectiveness leads to challenges. Recommendations for cross-cultural volunteering practice are also presented.     

Volunteer tourism: On-the-ground observations from Rwanda

Volunteer tourism is the combination of leisure travel and voluntary work. Although it is increasing in popularity, one area that remains underexplored in the literature is the centrality of project facilitators in the on-the-ground experiences of volunteer tourists. This study, therefore, interrogates the relationship between facilitation and implementation of volunteer tourism experiences and the volunteer tourists’ lived experiences. By placing in conversation on-the-ground volunteer tourism experiences in Nyakinama, Rwanda with current literature in volunteer tourism, this study finds that volunteer tourism is a gratifying experience, especially as it relates to self-development, bonding with local people and experiencing of local lifestyle. The study, however, suggests that certain managerial actions and transparency measures must be introduced so as to maximize the social role of volunteer tourism.     

From the self to the screen: a journey guide for auto-netnography in online communities

Supported by the previous literature, the author explores the method of auto-netnography, delimiting and differentiating its scope and boundaries. This article contributes to the literature with a Journey Guide for Auto-Netnography that can be used in online communities in social media by practitioners, organisations and scholars. That guide is constituted by six elements: (1) the traveller, (2) the map, (3) the routes, (4) the learning, (5) the telling and (6) the safety of the trip. The article also advances the literature by identifying and discussing the novel concept of brand auto-netnography. For illustrative purposes, the author uses an example of his own efforts to perform an auto-netnographic study in the context of a presidential candidate’s Facebook community; the author was the candidate’s campaign manager.     

The offshore sailor: enskilment and identity

This paper employs the concept of enskilment – becoming skilful through active engagement – to investigate how a sense of identity, as an offshore sailor, is contingent upon being attuned to one’s environment. It draws on auto-ethnographic accounts to highlight the embodied practices that constitute ‘being’ an offshore sailor. In doing so, it draws on and extends investigations of leisure experiences concerned with offshore sailing, auto-ethnographic inquiry, the relationship between the body and the environment and developing a sense of identity. It highlights the process of enskilment that allowed the author to ‘(re)inhabit’ a particular leisure identity. The paper draws attention to the temporal and contingent identity of ‘being’ an offshore sailor that is grounded in the practice of offshore sailing. To understand the meaning of leisure experiences, it is helpful to foreground the embodied practices that constitute an activity, and consider how enskilment shapes participation and identity.