Toward a new business model of retail industry: The role of brand experience and brand authenticity

While the customer-to-manufacturer (C2M) business model has received increasing attention as a new business model for e-commerce and retail industry, little is still known about it and the effect of its approach. This study aims to understand how brand-related stimuli in C2M environments affect customer responses as the worldwide COVID-19 pandemic. The outcomes reveal that the Sensory, affective, and intellectual aspects of brand experience positively influence brand authenticity. Brand authenticity has a positive effect on behavioral intention, such as reuse intention and word-of-mouth. Additionally, this research finds that social presence moderates the association between the sensory aspect of brand experience. Thus, this study can suggest a C2M business model as a means of sustainable operation of the retail industry to both researchers and practitioners in relation to the retail industry.     

Authentication as Institutional Maintenance Work

Institutional maintenance work refers to actors’ deliberate effort to maintain an institution. This paper examines how actors use authentication, i.e., the relational constitution of an artefact as original or as a genuine expression of a particular type, style or person, to accomplish institutional maintenance work. We investigated contemporary adjustments to six listed buildings. These works were undertaken to keep these buildings functional while at the same time protecting their listing; by doing so they contributed to maintain the institution of Architectural Heritage. Our analysis identifies three forms of authentication: material consolidation, crafts mobilization and character enhancement. We elaborate on each of them and explain their institutional underpinnings and outcomes. The paper concludes with an articulation of authentication as a potent form of institutional maintenance work. Taking its starting point in materiality, authentication is a relational practice that helps maintain institutions relying on irreplaceable artefacts for their maintenance.     

游客对歌舞旅游产品真实性评判研究--以西双版纳傣族歌舞为例

以西双版纳傣族歌舞为例，研究了游客对歌舞旅游产品真实性的心理认识，以及各要素对游客真实性体验的影响。研究结论表明：表演人员的妆扮、歌舞表演的主要内容、伴奏时所使用的乐器、表演的气氛、舞蹈的基本动作、表演人员的精神面貌，主持人的解说等对歌舞真实性影响最大；其次为表演人员所属的民族、年龄、表演场地、歌舞培养方式、音乐的节奏旋律是否经过改编、演唱时所使用的语言、演出服装采用日常生活服装；表演人员的性别、表演时间、节目表演的先后顺序对歌舞旅游产品真实性没有影响。     

意识形态理论与媒介传播的"真实性"研究

“真实性”是媒介传播中的重要范畴，也是当前学界和业界许多争论的核心问题之一。该文从意识形态的视角，结合媒介传播的特性，从三个方面对媒介传播的“真实性”进行了深入的讨论。第一，“个人观点不代表本台（报）”；第二，“诗人的尖塔高出党派的阁楼”；第三，媒介功能——中国特色的媒介传播的真实。     

论旅游是合乎人性的生存——对旅游现象的哲学生存论诠释

以人的生存性发展为理论焦点的哲学生存论认为:人的存在叫做生存,生存的本质是超越。超越总是指向未来的某种可能性,人类的进化史揭示出这种可能性总是指向更好生存的向度。因此,生存的超越性使得谋求更好的生存成为人的本性。人性具有生成性、累积性和复杂化的特征,是对人的本性的具体化和现实化,而这个现实化的过程就是人生。文章认为,为了实现人的本性,旅游活动从迁徙和旅行活动中生长出来,成为一种合乎人性的善的生活。生存论认为旅游和人相互生成:旅游只对人发生,只有人才旅游;旅游是人的一种更好的生存方式,旅游必然对人发生;旅游是人对现实的超越,是谋求更好生存的人的本性的实现。因此,在现代社会,旅游是人性的重要组成部分,是对人的本性的实现。     

‘Stop Being a Tourist!’ New Dynamics of Urban Tourism in Berlin‐Kreuzberg

Berlin is witnessing a massive tourism boom, and parts of it can be described as ‘new urban tourism’, which shows a preference for off the beaten track areas and ‘authentic’ experiences of the city. This form of tourism seems especially salient in Kreuzberg. It is here that an openly articulated critique of tourism attracted national attention in 2011 and has not ceased to do so since. This article aims to better understand the conflictive potential of (new urban) tourism in Kreuzberg. We argue that the readily expressed negative attitudes against tourists and the easily accepted link between tourism and gentrification have to be explained against the backdrop of certain housing‐market dynamics. Rising rents and a diminution in the number of flats available for rent are fuelling fears of gentrification in Kreuzberg, while the interest shown in new urban tourism and the comparatively low‐priced real‐estate market in Berlin result in a growing number of holiday flats. Although adding only slightly to the tightening of the housing market, holiday flats render complex processes of neighborhood change visible and further sustain an already prevalent tourism critique.     

A Life Cycle Model for Aboriginal Arts Performance in Tourism: Perspectives on Authenticity

This paper suggests a life cycle model for aboriginal arts performance in tourism related situations from the perspective of authenticity. It is proposed that aboriginal arts performance is subject to a change and potential revitalisation process which consists of five stages: (1) the primordial state; (2) increasing involvement; (3) situational adaptations; (4) revitalisation; and (5) management for change, conservation or decline. The paper also examines the existing literature concerning authenticity in the field of tourism. It is designed to help understand and manage the increasingly complex world in which aboriginal arts can decline, survive or change.     

基于人类学视角对“旅游体验”的新思考

“体验经济”概念提出后,很快成为全球热点。受其影响,我国旅游学术界和业界也开始了对“旅游体验”的关注。但由于长期受“经济产业”思路的局限,我国的“旅游体验”研究还缺乏系统性和较深层次的思考。旅游作为人类社会的一种精神文化活动,从本质上决定了文化因素是“旅游体验”成败的关键,而文化往往是通过一些符号或物质载体体现出来的,这就涉及到“真实性”的问题。因此。“旅游体验”问题还应结合人类学相关理论从“文化真实”及“主客关系”等方面进行深入分析。“旅游体验”的研究还需把握真实性、社区参与及文化涵化三个重要概念。同时,旅游体验的“虚拟真实性”应作为一个全新的概念被提出和界定。     

Making compassion count: equal recognition and authentic involvement in mental health care

Compassionate care within mental health services is often taken for granted as something that can be made visible and authentic. However, recent government reports and policy suggest that we are far from providing compassionate care and may be more focused upon risk and surveillance. This paper will discuss the visibility of compassionate care and explore outcomes that consumers and practitioners could measure in practice. Separating the fact from fiction within compassionate care will make authentic involvement practices more visible and open to discussion around consumer collaboration. In a qualitative analysis of a small study with mental health consumers, compassion was found to be a major factor in whether consumers became more involved in their own health care. Demonstrating compassionate care may therefore also demonstrate consumer participation and engagement. This paper will argue that compassionate care can be observed in the relationships between practitioners and consumers that are collaborative and use presence and persistence as methods of practice. Emancipatory practices can be made more visible in mental health care in order to make compassion measurable and to encourage consumer participation and engagement.     

高职高专英语能力项目模块教学法的实证研究

本文通过对英语能力项目模块教学法在高职院校英语教学中的实用性探讨,指出此教学法旨在把语言教学真实化和课堂社会化,有效提高学生英语语言的应用能力。并阐述了英语项目模块教学有利于激发学生的学习动机,提高英语语用能力,培养创新能力和知识的综合运用能力。