Evaluating museum visitor experiences based on user-generated travel photos

ABSTRACT

This research introduces online travel photos published on social media platforms as a complementary data resource to examine the behavior and experience of museum visitors. The practical value of online travel photos is demonstrated through a case study of popular Hong Kong museums, particularly by using the photo content and metadata available from the Flickr platform. The proposed approach is a generic method for understanding museum visitor behavior and preferences, and supports museum practitioners in developing improved products for visitors. The case study findings are particularly beneficial for tourism managers, especially those in Hong Kong, in promoting and attracting tourists to visit local museums.     

民族旅游地国内游客行为研究及其应用--以广西龙胜各族自治县为例

文章以龙胜国内游客行为研究为例对民族旅游地国内游客行为进行研究，通过大量的文案调研和问卷调研，重点分析了龙胜国内游客的人口统计学特征、需求与消费行为、游客的时空分布。在对游客行为的影响因素进行研究的同时，探讨了游客行为研究在市场导向型旅游规划产品设计中的应用。     

创业研究前沿理论发展动态

本文评述并探讨了经济学、社会心理学、社会文化理论、资源观、机会观和社会资本观等对创业研究的贡献、不足以及未来的研究方向。传统经济学理论无法解决创业现象从外部给均衡状态带来的冲击问题,奥地利学派虽然持动态系统观点,却无法模型化。社会心理学视角的创业研究结果相互矛盾,也没有产生多少有见地的观点。社会文化学观点讨论了社会文化环境对形成创业家个性与行为特征的影响,但同样没有取得什么重要的进展。资源观试图将资源观、创业能力和均衡联系在一起,但仍然不能解释创业机敏现象。文章作者认为,机会观点和社会资本观点摈弃均衡分析方法,转而考察创业过程中的创业个体和机会因素,为创业研究建构了一个全新的研究框架。     

浅析当前金融体制改革中有争议的几个问题

本文针对当前深化金融体制改革中存在的有关改革的方向、商业银行命运与发展前途、当前金融体制改革的侧重点、中国金融体系以什么为核心、对政府监管体系的改革等问题的不同争议进行评价、提出自己的见解。     

Environmental protection or subversion in mining? Planning challenges,perspectives and actors at the largest gold deposit in Europe

The gold ores in Roşia Montană have been intensely mined for the last two thousand years, as this mining district was one of the richest gold deposits in the Apuseni Mountains (the so-called Golden Quadrangle of Romania). Itis currently considered the largest gold deposit in Europe. Up until a few decades ago, gold mines had a relatively predictable path, which began with exploration and ended with abandonment. This has since changed, once the impact of abusive past or current exploitation methods and technologies has been deemed unacceptable by the state and the public. With its millennia-old history of mining, Roșia Montană raises the intriguing question of what does the future hold for different actors in a situation that is clearly unsustainable, but which may be continued through environmental rehabilitation, or even a larger mine. We address the question for this particular mine by drawing on a worldwide database of similar cases contained in the Environmental Justice Atlas (EJAtlas). We consider three scenarios, namely: 1) continued degradation with no intervention; 2) approval of large-scale mining, due to international arbitration; 3) environmental rehabilitation. These capture the most plausible future scenarios of the Roșia Montană case and, by relating them to the relevant transnational environmental justice context, we aim at assessing their implications for different actors and also the extent to which they are illustrative for the fate of other mines worldwide. Mine closure and the rehabilitation of the environment, regardless how distant they may seem at the beginning of the prospection and extraction stage, are imminent in the mine life cycle and a mandatory step of the environmental management process. We conclude by suggesting under which governance regimes each scenario is likely to unfold and what implications can be drawn for public policy.     

Validating a customer well-being index related to natural wildlife tourism

This study reports an attempt to validate a customer well-being (CWB) index related to natural wildlife tourism. It was hypothesized that the CWB index related to wildlife tourism has a positive influence on travel outcomes (length of stay, number of visits, and total expenses), mediated by perceived value and customer loyalty. These hypotheses were tested using four waves of surveys of customers (overnight visitors) intercepted at the park in a two-year period. The survey data provided support for the hypotheses, which, in turn, lend validation support to the CWB index. Managerial implications of the customer well-being index are also discussed.     

Understanding conflicting perspectives in event planning and management using Q method

There is a need to better understand the interests of actors in the planning and management of major events. The diversity of actor perspectives about an event creates a wicked problem set that event organisers and public officials find difficult to understand, let alone address. This paper focuses on problem identification as one stage in the event planning and management process. It explores how problem structuring can contribute to more effective planning and management of actors' interests. The value of Q methodology is explored through a case study of the Australian World Rally Championship. Four perspectives are identified in the problem structuring process: the Skeptics, the Materialists, the Middle-grounders and the Supporters. The findings demonstrate that Q methodology is effective in identifying the depth and breadth of different problem perspectives, providing insights into the importance of different perspectives, and can be used reflexively to anticipate and manage potential conflict.     

Factors influencing theme park visitor brand-switching behaviour as based on visitor perception

With the development of theme parks, which represent a multi-million-pound industry worldwide, research investigating the factors affecting theme park visitor brand-switching behaviour is an important method for improving theme park competitiveness. In the present work, models and research hypothesis are constructed based on visitor perception, and the survey data are collected and analysed to assess the hypothesis and to revise the conceptual model in this paper. The results indicate that there are seven factors influencing visitor brand-switching behaviour: ‘visitor variety-seeking', ‘visitor satisfaction', ‘switching cost', ‘perceived value', ‘competitor attraction', ‘theme park image' and ‘visitor involvement'. The perceived value and visitor satisfaction strongly influence brand-switching behaviour as intermediate variables. Visitor variety-seeking and competitor attraction are positively related to visitor brand switching behaviour, whereas the other five factors are negatively related to visitor brand-switching behaviour.     

Perceived Restorativeness of Visits to Cultural Heritage Sites

This study aimed to examine whether a causal relationship exists between perceived restorativeness and emotional healing, visitor satisfaction, and intention to revisit with respect to a visit to the Seooreung Shrine in South Korea. Attention restorativeness theory claims that four factors (being away, fascination, extent, and compatibility) induce a restorative environment. The results of the conducted survey support the four factors of attention restorativeness theory. Two distinct groups were identified and differences were discovered between the groups with respect to satisfaction and perceived restorativeness. Emotional healing exerted more influence on intention to revisit than visitor satisfaction. This study delivers a significant outcome as pioneer research on healing tourism by discovering emotional healing as a precedent variable to visitor satisfaction and intention to revisit in the area of cultural heritage tourism.