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Arthur B. Shostak 《Employee Responsibilities and Rights Journal》2006,18(3):223-229
Attention is given to four constructive lessons in employee relations that can be drawn from the 1981 PATCO strike of our traffic controllers. First, separate truth from fiction in a strike’s record and alleged impact. Second, learn the shortcomings of one party of an organization. Third, learn that the “new employee” is best managed by a mix of mutual respect, consideration, and flexibility. Finally, learn that radical organizational change always remains possible, but only if there is first a major overhaul of top leadership. 相似文献
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