“I live with terror inside me”: Exploring customers’ instinctive reactions to terror

Terrorist attacks occur mostly at public service-oriented sites. Consequently, their victims are likely to be customers. The present study explores how customers instinctively react toward the reality of terror in a matrix of 2 × 2 aspects concerning terror circumstances: temporal proximity (brief or long) and physical proximity (close or remote) from the terror event. In qualitative in-depth interviews, customers from France and Israel were requested to share their instinctive reactions and coping strategies when approaching hospitality (hedonistic) and transportation (utilitarian) services. Participants (N = 47) comprised customers having a protracted acquaintance with persistent terror threats. The analysis identified differences in reactions, subject to temporal and physical proximities. When terror attacks are physically close, customers’ emotions, cognitions, and behaviors undergo modification with time. However, when terror attacks occur at a location remote from the customer, customers’ emotions and cognitions, but not their behavior, change with time. These reactions were comparable for the two service contexts. Practical implications were elaborated to enable service establishments (i.e., hospitality and transportation) to design and manage their operations for the short and long term to assist customers in the difficult era of terror.     

Does corporate diversification create value in emerging markets? New evidence from Chile

Using a sample of 85 Chilean firms listed in the Santiago Stock Exchange from 2005 to 2013, we analyze the impact of corporate diversification on firm value. We consider voting rights of the main shareholder and institutional investors’ influence on firm value. We report firm‐value destruction for diversified firms. Regarding ownership concentration, we report a negative relation between the largest shareholder ownership and firm value. Separation between voting rights and cash flows rights of this shareholder is negatively related to firm value. While Pension Fund Administrators (AFP) mitigate firm value destruction in diversified firms, other institutional investors do not play an active role in controlling value destruction. Finally, if the largest owner is a family, we report firm‐value creation in diversified firms. Copyright © 2016 ASAC. Published by John Wiley & Sons, Ltd.     

Are USDA reports still news to changing crop markets?

This study investigates whether major USDA reports still provide important news to changing crop markets. The news component of each report, or market “surprise,” is measured as a difference between the USDA estimate and its private expectation in corn, soybeans, and wheat markets. Changes in the relevance of USDA information are assessed by examining changes in the magnitude of market surprises and shifts in the futures price reaction to these surprises, which isolates the impact of each report. The stable size of market surprises over time suggests that competition from alternative data sources has not reduced the news component of USDA crop reports. Increasing price reaction to most reports, including those facing competition from alternative information sources, suggests that value of public information may be enhanced in uncertain markets affected by structural changes.     

Contrarian Investment in the Dutch Stock Market

The efficient markets hypothesis states that at any times security prices fully reflect all available information. Contrarian investment strategies do not recognize the efficiency of capital markets. They call for buying undervalued stocks, i.e. stocks with a low price relative to their fundamentals. The idea behind such a strategy is to take advantage of the extrapolation behaviour of naive investors. Using a fresh and extensive data set from the Dutch stock market, we found that these strategies yield an outperformance without a higher risk. Our results make it hard to maintain the efficient market hypothesis.     

The appraisal of ordinary shares by Saudi investors

This paper reports on a questionnaire survey about share valuation practices among investors and their intermediaries in Saudi Arabia. The findings suggest that fundamental analysis is used most by investor respondents where a P/E multiple is applied to an earnings forecast to generate a prediction of future price. However, technical analysis is also used to a much greater extent than in developed markets. Finally, the results indicate that quarterly and annual reports as well as newspapers are widely consulted by investors when forming their expectations about share valuations.     

Capital market trading volume: an overview and some preliminary conclusions

This paper suggests an explanation for the heavy trading volumeobserved on the US capital markets, the world's largest. Heterodoxeconomic theory puts much of this volume down to speculation.Mainstream theory tends to support this thesis, either directlyor indirectly, by giving space to the idea that trading activityis for the most part exogenous to the functioning of the capitalmarkets. The central hypothesis of this paper is that the tradingvolumes observed are an endogenous feature of the capital markets,because they are to a great extent determined by the needs ofthe institutional investors who predominate on these markets.This endogeneity of trading is posited in connection with theemergence of a new ‘core–satellite’ paradigmin institutional investment, a development that essentiallymanifests the asset-management industry's transformation froma small industry serving a few wealthy clients to a mass industryserving large sections of the population.     

企业空间集聚的成因分析

企业空间集聚是当今世界区域经济发展的重要特色。本文从同行业和不同行业两个角度分别探讨了企业空间集聚的成困,并实例分析了徐州市金山桥开发区企业集聚体的形成与发展。     

浅谈我国超细碳酸钙生产技术现状及发展方向

文章提出“碳化工艺连续化、活化剂复合化、活化技术组合化、活化温度常温化、干燥技术组合化和系统工程化”,应成为我国超细碳酸钙生产技术未来发展的主要方向,并论述了我国目前超细碳酸钙生产技术的现状,用连续鼓泡碳化工艺来改造现有碳化工艺,并提出了超重力反应结晶法的完善办法。     

境外战略投资者参股中资银行与中国金融安全

近期，关于引入境外战略投资者是否会影响中国金融安全的讨论颇多，但研究者在讨论时所使用的金融安全概念较为模糊，不利于正确理解两者之间关系。本文从界定金融安全的概念入手，澄清了金融安全的学术含义及当前人们所关心的金融安全问题，之后对目前引进战略投资者的情况进行介绍，通过对我国的引资政策和相关数据的深度分析得出结论，认为不应该对中国金融安全过分担忧，而阻碍通过引入境外战略投资者促进银行业改革的战略。     

活性污泥法降解苯酚模拟废水的动力学研究

研究了活性污泥法降解苯酚模拟废水的动力学规律。实验结果表明，活性污泥法对苯酚废水具有良好的降解性能，正常状态下，3h内COD去除率迭90％以上。降解过程符合一级反应动力学方程。不同污泥浓度时反应速率常数K1相差不大，提高苯酚初始浓度K1亦增大。pH值在4．8-9．1范围内，活性污泥保持良好的降解性能，pH值过大或过小时，微生物均受到抑制。在15-35℃，K-随温度的升高而增大，求得温度系数θ为1．054。