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Hotel property management systems (PMS) are very effective in monitoring guest transactions in the front office and financial transactions in the back office. There are, however, many other functional activities which are better handled outside their purview. While some of these applications might actually be included in a basic PMS design, the result would most likely be an unnecessarily complex and inefficient system; rather than an enhanced one. In addition, several candidate applications (e.g. point of sale, self check-in, call accounting, and electronic locking systems) require specialty hardware, software, and for operating systems. Realizing the scope of these requirements, vendors have developed independent, standalone systems capable of PMS interfacing. This design strategy enables increased fundamental PMS capabilities without enlarged structure. Connecting a secondary system (interface) to a hotel's primary computer system (PMS) creates a multiprocessor environment. Just as there are portions of the hotel that guests contact during a normal stay, there are PMS interfaces that require guest interaction to operate (guest operated interfaces); others that do not (nonguest operated interfaces). Popular guest operated interfaces are: self check-in/check-out systems, guest information systems, in-room movie systems, and in-room beverage systems. Nonguest operated interfaces include: point-of-sale systems, call accounting systems, electronic locking systems, and energy management systems. It is by virtue of their interface capability that guest and nonguest operated interfaces create a multiprocessor environment. 相似文献
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