Switching before the pitch: Exploring television channel changing before the ads even start

Although much research examines ‘ad zapping’ or channel changing during the commercials, the present work explores preemptive ad avoidance before the commercials begin. Television programs give different ad signals, which could alter rates of preemptive ad avoidance. Ad pods from two hit shows were explored using second-by-second channel-changing data; rates of preemptive ad avoidance were practically important and varied between shows. Inspection of program episodes suggested that the show with more preemptive ad zapping gave clearer ad signals and had more ‘ad safe’ time per episode, that is, there was more time when an ad break would not occur clearly. The data suggest that advertisers should seek unit-specific measures of opportunities to see commercials as such measures become possible with digital distribution of television.     

Television Advertising Avoidance: Advancing Research Methodology

New technologies have led to increased television advertising avoidance. In particular, mechanical avoidance in the form of zipping and zapping has gained momentum in recent years. Channel switching or “commercial zapping” studies employ diverse methodologies, including self reports, electronic monitoring, laboratory, and in-home observation which has led to a diversity of reported results. This article proposes advancing and standardizing the methodology to comprise a two-phase hidden observation and survey method. A number of research phases have led to the development of this method to collect both mechanical and behavioral avoidance data. The study includes a detailed outline of the hidden observation approach. The survey phase opens up the potential for the collection of viewer data that may further illuminate television advertising avoidance behavior.