The impact of airline internal branding on work outcomes using job satisfaction as a mediator

Within the context of the airline industry, this study offers an integrated approach measuring the effects of internal brand communication, brand-centered training, transformational leadership, brand ideology, and internal brand communities on job satisfaction and work outcomes. It further explores the role of job satisfaction as a mediator between internal branding and work outcomes. Following an analysis of 485 responses, we find that leadership, ideology, and communities positively influence job satisfaction, which in turn affects intention-to-stay, team performance, and brand commitment. Job satisfaction is also found to mediate the relationships between internal branding (i.e., transformational leadership, brand ideology, and internal brand communities) and work outcomes. These findings highlight that appropriate branding strategies can enhance airline development through employee satisfaction.     

我国扶贫历程及其探索

我国扶贫工作在改革开放以后经历了三个阶段,今后扶贫工作面临新的挑战.根据我国扶贫工作需要,结合当前社区建设的发展,应采取农村社区扶贫这一扶贫方式,把扶贫开发与农村社区建设结合起来.     

社区经济自治存在的问题及制度创新

从业主经济自治组织制度建设存在的问题出发,剖析了业主自治组织处境艰难,不能有效行使管理主体的权利,同时也难以承担管理主体责任的原因,进而对北京社区物业管理中业主经济自治组织的制度创新提出了若干建议.     

Sharing my way to success: A case study on developing entrepreneurial ventures using social capital in an OSS community

While Open Source Software (OSS) communities provide opportunities for knowledge creation, we have a limited understanding of how entrepreneurs leverage OSS communities for their entrepreneurial ventures. Using social capital theory in a mixed methods case study, we compare entrepreneur and non-entrepreneur behaviors to investigate how entrepreneurs build social capital within an OSS community. This study shows that entrepreneurs differentiate themselves from non-entrepreneurs by focusing on cognitive and relational capital building activities, which in return makes it possible for them to leverage their social capital to influence and shape the environment in which they are operating. Our findings suggest that entrepreneurs strategically select which activities within the community to expend their limited resources on (e.g., developing code over participating in email conversations) and build their social capital more through their actions than through their words (e.g., showing their commitment to the community through code commits, bug fixes, and documentation). Given the liabilities of newness and smallness as well as other challenges faced by entrepreneurs, applying an open innovation strategy in OSS communities could be one approach where entrepreneurs, by developing and freely revealing their intellectual property to the community, share their way to success via OSS-infused entrepreneurial business ventures.     

Potential for co-management approaches to strengthen livelihoods of forest dependent communities: A Kenyan case

Many natural resource management researchers have focused either on institutional design and evaluation or on livelihood outcomes per se without explicitly acknowledging and rigorously examining linkages between the two. Thus, a major gap in the current literature on co-management institutional arrangements is the extent to which co-management has strengthened the livelihoods of poor forest-dependent communities. This gap is addressed in this paper by developing and testing an argument that well-designed co-management arrangements have strengthened the livelihood outcomes of poor forest-dependent communities in a Kenyan case study. The hybrid analytical framework developed for this analysis situates Ostrom's (1990) design criteria for co-management institutions in the broader context of the Sustainable Livelihood Framework. It then uses this analytical framework to evaluate the Arabuko-Sokoke Forest Reserve (ASFR) co-management initiative in Kenya, based on a three-step process. First, the paper provides an overview of current institutional arrangements for governance of the ASFR co-management regime. Second, it evaluates the extent to which these governance arrangements can be characterized as devolved collaborative governance, informed by Ostrom's (1990) design principles and; third, it evaluates the extent to which the livelihood outcomes of forest dependent communities that are participants in the co-management project have had their livelihoods strengthened as a result of the ASFR co-management governance arrangements. The paper demonstrates that the institutional arrangements for ASFR co-management are relatively nascent and emerging because the governance arrangements for the ASFR co-management project cannot be characterized as fully devolved de jure collaborative governance. Notwithstanding this, the findings reveal that participant forest-dependent communities in the co-management project had improved livelihoods compared to forest-dependent communities outside the co-management scheme. It is suggested that this is due to the de facto co-management arrangements.     

Current issues and research trends on open-source software communities

Open source software (OSS) projects represent a new paradigm of software creation and development based on hundreds or even thousands of developers and users organised in the form of a virtual community. The success of an OSS project is closely linked to the successful organisation and development of the virtual community of support group. This paper reviews different fields and research topics related to the OSS communities such as collective intelligence, the structure of OSS communities, their success, communities as virtual organisations, motivation, shared knowledge, innovation and learning. The main challenges, results obtained, and the knowledge areas are detailed for each topic.     

‘I didn't feel like I was alone anymore’: evaluating self‐organised employee coping practices conducted via Facebook

The long‐term fracturing of the labour movement has led to increased attention to employee coping practices under new management practices and labour processes. However, the literature caters little for the recent rise of employees taking to social networking sites (SNSs), such as Facebook, to find ways to cope with the pressures of contemporary employment. To explore the self‐organised coping qualities of SNSs, interviews were conducted with front line workers, employed by a large anti‐trade union US retailer, who contribute to a self‐organised Facebook group set up as a place for fellow employees to deal with collective employment‐related problems. The main findings suggest employee self‐organised Facebook groups represent an important development and extension to the coping practices available to individual and groups of employees. The main implication of the findings is that Facebook groups appear to strengthen and widen the options for employee resilience in an age of continuing trade union retreat.     

Indigenous Peoples’ Health Care: New approaches to contracting and accountability at the public administration frontier

Abstract

This article analyses reforms to contracting and accountability for indigenous primary health care organizations in Canada, New Zealand, and Australia. The reforms are presented as comparative case studies, the common reform features identified and their implications analysed.

The reforms share important characteristics. Each proceeds from implicit recognition that indigenous organizations are ‘co-principals’ rather than simply agents in their relationship with government funders and regulators. There is a common tendency towards more relational forms of contracting; and tentative attempts to reconceptualize accountability. These ‘frontier’ cases have broad implications for social service contracting.     

The interaction effect of gender and ethnicity in loan approval: A Bayesian estimation with data from a laboratory field experiment

Microfinance targets women and uses loan provision as a tool for empowerment, which translates into better household nutrition, improved education, and a scale down of domestic violence. However, ethnic discrimination in microfinance may exist in countries with a segregated indigenous population. We assessed this possibility with a field experiment in Bolivia. The controlled laboratory experiment evaluated whether credit officers rejected microloan applications based on the interaction effect of ethnicity and gender of potential borrowers. Point estimates of a Bayesian mixed‐effects logistic regression, estimated with the experimental data, indicate that nonindigenous women have double the chance of loan approval, but indigenous women have only 1.5 times the chance of loan approval when compared with men. While the findings about gender are limited, the evidence for the interaction of gender and ethnicity is more robust and suggests the existence of positive taste‐based discrimination favorable for nonethnic women in Bolivia. We conclude that the affirmative actions towards women promoted by development agencies and microfinance institutions must not overlook ethnicity as an important factor for financial policies of sustainable development. In practice, these policies should be aimed at identifying and reducing both social desirability bias and the structural barriers to financial inclusion that indigenous women may face when trying to obtain access to a loan.