工作满意度、组织承诺与离职倾向间关系问题的研究进展

文章对工作满意度、组织承诺与离职倾向的国内外研究的历史沿革、研究成果进行了概括和总结,并进行了深入评述。研究结果对于企业的人力资源管理具有一定的启发意义,并且对后续研究有一定的指导意义。     

零售业长期关系导向与信任和承诺的关系研究

在竞争日益激烈的零售业,与供应商保持长期合作关系对零售商保持竞争优势越来越重要.本研究探讨了信任和关系承诺对长期关系导向的影响.研究的数据主要来自上海和江苏的电子产品零售商,共获得118份有效问卷,进行结构方程模型分析.实证结果表明信任变量中的可靠性会正向影响关系承诺,关系承诺变量中的行为的承诺和情感的承诺会正向影响长期关系导向.最后,本研究根据理论框架和研究结果提出相关建议和未来研究方向.     

Attitude and consciousness of Japanese men and women towards career commitment and continuity: the role of expected change in HRM policies

A survey was conducted on 302 working men and women in Japanese private firms and local government organization anrl 51 non-working Japanese women to examine the attitude and consciousness towards career commitment and continuity if organizations adopt some policy formulations in more relaxed ways to accommodate, particularly, Japanese women in the workplace. Many studies have well documented that women’s passive attitude towards career commitment and continuity, as compared to that of men, is the outcome of discriminatory HRM policies and practices in the internal labour market. The ANOVA results show that the attitude on the policy relating to work–home harmonization differs significantly between men and women. As compared to working women, non-working women would have a more positive attitude to career commitment and continuity if a work-home harmonization policy wcre adopted. The ANOVA results also reveal that men and women have shown an almost similar attitude to pay structure and, thus, the integrated corporate pay structure can help in developing women’s attitude and consciousness towards career commitment and continuity, but women cannot share equally with their male counterparts as regards the policy of career development; rather, they are demanding job security, distributive justice and career counselling in the workplace.     

突发事件下组织承诺的维持

本文对突发事件下因组织承诺变化所导致的员工出现的问题进行了研究,确定了组织承诺变化的前因变量,即组织制度、组织文化和组织结构等。在此基础上,通过构建多指标模糊综合评判模型,对突发事件下组织承诺变化的影响因素进行了分析,得出维持组织承诺的关键因素是完善制度这一结论。最后,针对如何完善制度提出了具体措施,如建立优先考虑价值观而非能力的人才选拔制度、员工突发事件福利和保险制度、有效沟通机制、员工安抚计划制度等,以期为企业和政府有关部门制定决策提供依据。     

‘An Incomplete Contract Approach to Eurozone Fiscal Governance’ – Commitment vs. Flexibility

In this paper, we take an incomplete contract approach to Eurozone Fiscal Governance between the European Commission (EC) and any heavily debt member state, Greece in particular. Incomplete contract approach makes possible to put a long process of Eurozone Fiscal Governance into an extensive form game in which a renegotiation procedure is incorporated. We theoretically reveal the conflict of interests between the EC (Germany) and Greece over the Greek debt repayment plan proposed in 2015. We show that the Greek’s position is consistent with incomplete contract theory, but that the EC (Germany) does not allow the renegotiation for restructuring for growth-oriented debt repayment program proposed by the Greek government because the EC (Germany) judges that the commitment effect (on fiscal austerity) is greater than the flexibility one (pro-growth effect). This will undoubtedly provide a novel and interesting approach to Eurozone Fiscal Governance.     

满意与忠诚的路径剖析:来自天津寿险业的实证

满意的顾客未必忠诚。对此,有学者认为满意是忠诚形成的必经环节,但忠诚的形成还受很多调节因素的影响;也有学者认为满意和忠诚之间呈现非线性关系。然而他们都未考虑满意和忠诚之间直接关系的假设是否合理。为此,笔者借鉴承诺-信任理论,对满意与忠诚的路径进行了剖析,并实证检验了变量之间的路径关系。研究发现满意、信任和承诺是普通顾客向忠诚顾客转化时心理变化的三个阶段。