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Jumping into the customer's activity cycle: A new role for customer services in the 1990s
Affiliation:1. Department of Health Risk Communication, Fukushima Medical University School of Medicine, 1 Hikarigaoka, Fukushima, Fukushima, 960-1295, Japan;2. Chemical Oceanography Division, National Institute of Oceanography, Council of Scientific & Industrial Research, Dona Paola-Goa 403004, India;3. Research Center for Life and Environmental Sciences, Toyo University, 1-1-1 Izumino, Itakura, Oura, Gunma, 374-0193, Japan;4. Laboratory of Organic Geochemistry, Tokyo University of Agriculture and Technology, 3-5-8, Saiwaicho, Fuchu, Tokyo, 183-8509, Japan;5. Graduate School of Frontier Sciences, The University of Tokyo, 5-1-5 Kashiwanoha, Kashiwa, Chiba, 277-8561, Japan;6. Institute of Environmental Radioactivity, Fukushima University, 1 Kanayagawa, Fukushima, Fukushima, 960-1296, Japan;7. Faculty of Pure and Applied Sciences, University of Tsukuba, 1-1-1 Tennodai, Tsukuba, Ibaraki, 305-8572, Japan;8. Research Institute for Geo-Resources and Environment, National Institute of Advanced Industrial Science and Technology, 1-1-1, Higashi, Tsukuba, Ibaraki, 305-8567, Japan;1. Division of Environmental Technology and Management, Department of Management and Engineering, Linköping University, Linköping, Sweden;2. European Commission, Joint Research Centre, Ispra, Italy;1. Volvo Group Trucks Operations, Götaverksgatan 10, 405 08 Gothenburg, Sweden;2. Chalmers University of Technology, Hörsalsvägen 7A, 412 96 Gothenburg, Sweden
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