| Abstract: | Robin Jacobs and Robert Bolton argue that, although competency-based assessment methods have improved the haphazard management development practices of the past, they nonetheless provide an incomplete picture for improving performance and developing potential. They suggest that self-development through a career planning framework might provide the missing link and present a case study in this area based on their work in the Nationwide Building Society. Robin Jacobs is a Lecturer in Management at the Open University Business School as well as one of the directors of Transitions Limited, and Robert Bolton is Human Resources Manager at the Nationwide Building Society. |
