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Elaboration of marketing communication through visual media: An empirical analysis
Affiliation:1. Department of Marketing, Laval University, Quebec, Canada;2. Department of Management, Laval University, Quebec, Canada;3. Rabat Business School, Université Internationale de Rabat, Morocco
Abstract:Visual media plays a significant role in the marketing and promotion of several international tourism services in today's connected marketplace, in particular here, international tertiary education. This study was developed to examine how visual media influence potential audiences' perception towards a specific educational tourism destination through the theoretical framework of Elaboration Likelihood Model (Petty and Cacioppo, 1986). Researchers compare central and peripheral routes of individual persuasion via visual media and this aids marketers' understanding of how visual media impact consumers' purchase decisions. This study confirms a positive relationship between argument quality, audience engagement, source credibility, audience involvement and international students as tourists' perceived destination image. The findings suggest that peripheral routes of persuasion have stronger effects on individual adoption of information than central routes of persuasion. The study provides useful insight for tertiary education agents who promote international studies, destination marketers, and other users of visual media communicators.
Keywords:Argument quality  Customer engagement  Education marketing  Marketing communication  Tourism marketing  Visual media
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