| 知识工作团队中组织公民行为的作用机制实证研究 |
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| 引用本文： | 武欣,吴志明. 知识工作团队中组织公民行为的作用机制实证研究[J]. 南大商学评论, 2006, 0(1) |
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| 作者姓名： | 武欣 吴志明 |
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| 作者单位： | 清华大学经济管理学院，清华大学经济管理学院 |
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| 基金项目： | 本研究受国家自然科学基金(项目批准号:70102002)资助。 |
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| 摘 要： | 组织公民行为是员工做出的超越基本工作职责要求的积极主动合作行为,这类行为在整体上有利于组织的有效运作。本研究以12家高科技组织中的50个知识工作团队作为研究对象,探讨团队成员整体上表现出的组织公民行为对团队绩效的影响作用机制。研究结果表明,团队整体水平的组织公民行为对团队绩效具有积极的影响作用,并且群体效能感在组织公民行为对团队绩效产生影响时起到中介作用。
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| 关 键 词： | 组织公民行为 团队绩效 群体效能感 |
An Empirical Study on the Effects of Organizational Citizenship Behaviors on Team Performance in Knowledge Work Teams |
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| Wu Xin Wu Zhiming. An Empirical Study on the Effects of Organizational Citizenship Behaviors on Team Performance in Knowledge Work Teams[J]. , 2006, 0(1) |
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| Authors: | Wu Xin Wu Zhiming |
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| Abstract: | This study investigated the relationship be- tween team level organizational citizenship behavior (OCB) and team performance and the mediating role of group efficacy.Survey data were collected from 50 knowledge work teams in 12 high-tech organizations. Results showed that team level OCB was positively related team performance (both internal team leader rated and upper-level team supervisor rated).Media- ting effect of group efficacy found between the team level OCB and upper-level team supervisor rated team performance. |
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| Keywords: | organizational citizenship behavior(OCB) team performance group efficiency |
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