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Implications of minimum contract durations on customer retention |
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| Authors: | Jan U Becker Martin Spann Timo Schulze |
| Institution: | 1. Kuehne Logistics University, Gro?er Grasbrook 17, 20457, Hamburg, Germany 2. Munich School of Management, Ludwig-Maximilians-University, Ludwigstr. 28, 80539, Munich, Germany |
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| 本文献已被 SpringerLink 等数据库收录！ | |