Considering grievance mediation |
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Authors: | Betty D. Robinson |
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Affiliation: | (1) Management and Organization Studies, Lewiston-Auburn College, 04240 Lewiston, Maine |
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Abstract: | This article uses a public sector case study and a review of the social science literature on disputing processes to question assumptions made by labor relations advocates of grievance mediation. The author argues that labor policy on alternative grievance resolution processes cannot be adequately made without consideration of the specific labor-management relationship within its social context. A model is proposed to assist parties considering grievance mediation by making the social context more explicit. |
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Keywords: | grievance mediation alternative dispute resolution labor-management relations labor policy |
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