Analysing an activity in context: A case study of the conditions for vehicle maintenance |
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| Institution: | 1. Division of Supply and Operations Management, Department of Technology Management and Economics, Chalmers University of Technology, 412 96 Gothenburg, Sweden;2. Department of Transport Solutions & Services, Volvo Group Trucks Technology, Gothenburg, Sweden;1. East Carolina University, College of Business, 3102 Harold H. Bate Building, Greenville, NC 27858-4353, USA;2. University of Kentucky, 425N Gatton College of Business and Economics, Lexington, KY 40506-0034, USA;1. Norwegian University of Science and Technology, Department of Industrial Economics and Technology Management, NO-7491 Trondheim, Norway;2. Chalmers University of Technology, Department of Technology Management and Economics, SE-412 96 Gothenburg, Sweden;3. Örebro University, School of Business, SE-701 82 Örebro, Sweden;4. Lund University, Department of Business Administration, P.O. Box 7080, SE-220 07 Lund, Sweden;1. EM Normandie, 30 rue de Richelieu, 76600 Le Havre, France;2. Budapest University of Technology and Economics, Faculty of Economic and Social Sciences, Institute of Business Sciences, Department of Management and Corporate Economics, Magyar tudósok körútja 2. Building Q B 304, H-1117 Budapest, Hungary;3. Corvinus University of Budapest, F?vám tér 8, 1093 Budapest, Hungary;4. Budapest University of Technology and Economics, Department of Management and Corporate Economics, Magyar tudósok körútja 2. Bldg. Q. Wing B, Floor 3. Room 307, H-117 Budapest, Hungary;1. University of Southern Denmark, Department of Marketing & Management, Campusvej 55, DK-5230 Odense, Denmark;2. University of Vaasa, Faculty of Business Studies, Management, P.O. Box 700, FIN-65101 Vaasa, Finland;3. Uppsala University, Department of Business Studies, P.O. Box 513, SE-751 20 Uppsala, Sweden;1. Norwegian Business School, Department of Marketing, Oslo, Norway;2. Queen Mary University of London, Business Ecosystems Research Group, UK;3. Norwegian Business School, Department of Strategy, Oslo, Norway;4. Manchester Business School, UK;5. Marketing Department, University of Western Australia, Perth, Australia |
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| Abstract: | The IMP approach is concerned with analysis of complex industrial networks. How to design case studies relying on these theoretical assumptions poses a challenge. In this paper we address this challenge by discussing a case study, focusing on the conditions for maintenance of heavy vehicles. The aim of the paper is to suggest an approach for analysis of embedded activities in industrial networks. The case study takes its starting point in the perspective of an actor considering how to develop vehicle maintenance services for its customers and points at the need to enable understanding of the conditions for vehicle maintenance, which necessitates identification and analysis of the variety across transport service settings. |
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