Doing more with less: smart stockroom management equals great service.

As manufacturers compete for a larger share of a shrinking market, cries for a better way of doing business can be heard resounding throughout the business community. Many companies are now looking toward these principles for help: working smarter, doing more with less, and supplying superior service. One area in which they can be applied successfully is stockroom management. Their implementation can result in positive, cost-effective changes. This article describes how a materiel control organization was able to meet the call for change and in the process increase accuracy, reduce cycle time, and enhance its commitment to providing "great service" to both internal and external customers.