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Eliza in the uncanny valley: anthropomorphizing consumer robots increases their perceived warmth but decreases liking |
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| Authors: | Kim Seo Young Schmitt Bernd H Thalmann Nadia M |
| Institution: | 1.Columbia Business School, Columbia University, 3022 Broadway, New York, NY, 10027, USA ;2.Institute for Media Innovation, Nanyang Technological University, Research Techno Plaza 50, Nanyang Drive, XFrontiers Block, #03-01, Singapore, 637553, Singapore ; |
| Abstract: | Marketing Letters - Consumer robots are predicted to be employed in a variety of customer-facing situations. As these robots are designed to look and behave like humans, consumers attribute human... |
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| 本文献已被 SpringerLink 等数据库收录！ | |