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Smith & Jones LLP: Charting a Path to the Future*
Authors:Norman T Sheehan
Institution:University of Saskatchewan
Abstract:This case requires accounting students to shift their focus from learning about the practice of auditing to learning about the business of auditing. It describes the strategy, vision, and mission of a medium‐sized, Canadian audit firm and the external and internal challenges the firm faces as it looks to improve its profitability. Students should reflect on which behaviors Smith & Jones would like to encourage and what the partners can do to encourage its employees to exhibit these behaviors.
Keywords:Balanced scorecard  Incentive systems  Performance measurement  Professional accounting firm  Strategy mapping
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