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在线购物的营销概念模型研究
引用本文:方正,杨洋,李蔚.在线购物的营销概念模型研究[J].中国流通经济,2010,24(4).
作者姓名:方正  杨洋  李蔚
作者单位:1. 北京大学光华管理学院,北京市,100871
2. 四川大学工商管理学院,四川,成都,610064
摘    要:本文认为,增强消费者在线购物意愿可以从以下几方面入手:根据人口统计特征、技术准备程度、特定领域创新性等变量,细分消费群,开展针对性营销;从信忠性、交互性等方面提升网站感知利益;从产品因素、网站安全性、网络体验、网站声誉等方面减少感知风险;关注、利用社会群体影响,优化零售业务;优化网上产品组合,提升购买意愿.

关 键 词:在线购物  营销概念模型  管理建议

Exploring Marketing Conceptual Model of Online Shopping
FANG Zheng,YANG Yang,LI Wei.Exploring Marketing Conceptual Model of Online Shopping[J].China Business and Market,2010,24(4).
Authors:FANG Zheng  YANG Yang  LI Wei
Abstract:The authors believe that we could improve the consumers' willingness of online shopping from such several aspects as carrying out tailored marketing based on demographics,technology,the level of innovation and the segmentation of the consumers,improving the perception benefit of the network in terms of information and interaction,decreasing the perception risk in terms of product,safety of the network,internet experience and the reputation of the network,and optimizing retailing business by paying more atte...
Keywords:online shopping  marketing conceptual model  managerial implication  
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