A customer's definition of quality |
| |
Authors: | Miller T O |
| |
Abstract: | What's the best way to get "close to the customer"? One company has developed a customer feedback system to drive product design, sales, service, and support functions in order to ensure better customer responsiveness. |
| |
Keywords: | |
本文献已被 PubMed 等数据库收录! |
|