促进还是阻碍:实践职业召唤对员工组织公民行为的影响机制研究

以往管理研究大多认为职业召唤对组织具有积极作用,但是实际工作中常常可以观察到有的员工实践职业召唤程度高而组织公民行为却低的现象,职业召唤究竟促进还是阻碍组织公民行为有待进一步探究。为了解释这一分歧,本研究基于自我调节理论下的多目标视角和自我决定理论,探索了实践职业召唤对组织公民行为的影响机制,深入分析了二元工作激情在实践职业召唤和员工组织公民行为中所起的中介作用和双向作用,揭示了职业召唤对组织公民行为正负交织的作用路径。基于分阶段收集的280份有效数据的研究结果表明:(1)实践职业召唤对和谐式激情和强迫式激情有显著的正向影响;(2)和谐式激情显著正向影响个人指向和组织指向的组织公民行为,而强迫式激情显著负向影响个人指向的组织公民行为;(3)和谐式激情在实践职业召唤与个人指向、组织指向的组织公民行为的关系中起到中介作用,而强迫式激情只在实践职业召唤与个人指向的组织公民行为之间起到中介作用。本文的研究发现可以为管理者全面认识职业召唤的积极和消极影响并进行合理运用提供启示。

Promoting or Hindering:A Study of the Influence Mechanism of Living a Calling on Organizational Citizenship Behavior

Calling is widely considered to have positive outcomes for the organization in previous management research.However,in workplace it is often found that some employees have high level of calling but perform poor organizational citizenship behavior.Whether the pursuit of occupational calling promotes or impedes organizational citizenship behavior remains to be further explored.In order to explain the above differences,this study based on Self-Determination Theory and Multiple Goal Theory,investigated the influence mechanisms of living a calling on organizational citizenship behavior,examined the bidirectional mediating role of dualistic work passion,more fully revealed the path of positive and negative effects of calling on organizational citizenship behavior.Data were collected through a time-lagged survey of 280 employees in China.The results indicate that:(1)Living a calling positively predicts both harmonious passion and obsessive passion.(2)Harmonious passion is positively related to individual-direct and organizational-direct organizational citizenship behavior,while obsessive passion is negatively related to individual-direct organizational citizenship behavior and has no significant correlation with organizationaldirect organizational citizenship behavior.(3)Harmonious passion mediates the relationship between living a calling and individual-direct and organizational-direct organizational citizenship behavior.Meanwhile,obsessive passion only mediates the relationship between living a calling and individual-direct organizational citizenship behavior.The findings of this research provide practical implications for managers to comprehensively understand the positive and negative effects of calling and make rational use of it.