Interkulturelle Kompetenz als globaler Erfolgsfaktor |
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Authors: | Prof. Dr. Andrea Graf Dr. Marion Mertesacker |
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Affiliation: | 1. Institut für Personalmanagement und Recht, Hochschule Ostfalia, Salzdahlumer Str. 46-48, 38302, Wolfenbüttel, Deutschland
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Abstract: | The purpose of this study is to identify intercultural dimensions with significant practical relevance and to present valid self-assessment questionnaires to measure them. We test the validity of five questionnaires assessing different aspects of intercultural competence by regressions of subjects' results (N?=?272) with their performance rated in intercultural role-plays. Open-mindedness, flexibility and nonverbal communication competence significantly enhance successful behavior in international tasks. Based on our results we recommend the Intercultural Sensitivity Inventory ICSI and the Nonverbal Communication Competence Scale NVCCS to assess those vital dimensions in international selection procedures. |
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