旅游企业利益相关者管理理论研究进展

利益相关者理论是近年来颇受西方管理学界重视的一个新兴的企业管理理论,被认为是理解和管理"现代企业"的工具.旅游业关联性强的性质决定了旅游企业必定有众多的利益相关者.文章对利益相关者理论在旅游管理研究中的引入、旅游企业利益相关者的界定,以及旅游企业利益相关者的管理策略的研究进展进行了综述,并作出了简要评价.

Progress of Study Regarding Managerial Theory of Stakeholders in Tourism Enterprises

Theory of stakeholders is a newly-emerging theory that attaches great importance in western management circle.It is regarded as a useful tool to understand and manage modern enterprises.The character of strong interrelation in tourism industry determines that there must be quite a number of stakeholders in tourism enterprises.The paper summarizes and makes brief comment on the introduction of the theory of stakeholders to the study of tourism management,the definition of stakeholders in tourism enterprises ...