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Measurement of return on marketing investment: A conceptual framework and the future of marketing metrics
Authors:Steven H Seggie [Author Vitae]  Erin Cavusgil [Author Vitae]  Steven E Phelan [Author Vitae]
Institution:a Faculty of Business Administration, Bilkent University, 06800 Bilkent Ankara, Turkey
b Department of Marketing and Supply Chain Management, Michigan State University, N471 Business College Complex, East Lansing, MI 48824, USA
c Department of Management, University of Nevada, Las Vegas 4505 Maryland Parkway Box 456009, Las Vegas, NV 89154-6009, USA
Abstract:
Keywords:Marketing returns  Intangible assets  Marketing metrics  Value added
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