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石油测井企业用户满意度测评研究
引用本文:贾红兵,崔英,胡永明,王中.石油测井企业用户满意度测评研究[J].石油工业技术监督,2009,25(10):62-65.
作者姓名:贾红兵  崔英  胡永明  王中
作者单位:中国石油西部钻探公司测井公司,新疆,克拉玛依,834000
摘    要:分析了石油测井企业开展用户满意度测评的重要性和目的,指出,构建顾客满意度测评体系是有效实施顾客满意度调查的关键,并就如何构建石油测井企业用户满意度测评体系、提高用户满意度提供了一些方法。

关 键 词:石油测井企业  顾客满意度  评价方法

The Study on the Evaluation of Customer Satisfactory Degree for Oil Logging Enterprises
Institution:Jia Hongbin,Cui Ying,Hu Yongming,et al
Abstract:An analysis focuses on the importance and purpose of carrying out the evaluation on customer satisfactory degree for oil logging enterprises. Then it is pointed out that the key to the effective survey of customer satisfactory degree is to construct the evaluation system of customer satisfactory degree. At the same time, some measures are offered about how to construct evaluation system of customer satisfactory degree for oil logging enterprises and to improve customer satisfactory degree.
Keywords:oil logging enterprises  customer satisfactory degree  evaluation methods
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