| 基于审计角度的政府绩效公众满意度分析 |
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| 引用本文： | 赵保卿,李文娟.基于审计角度的政府绩效公众满意度分析[J].审计与经济研究,2011(5). |
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| 作者姓名： | 赵保卿 李文娟 |
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| 作者单位： | 北京工商大学商学院; |
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| 基金项目： | 审计署重点课题项目(09SJ02003); 北京市教委教改项目(0142131301) |
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| 摘 要： | 公众满意度是对公众心理状态的测量结果,可以作为政府绩效审计的评价标准之一,这是市场经济对政府绩效审计的内在要求。政府绩效公众满意度的评价通常是通过对公众满意度的调查来进行的。调查方法主要有层次分析法和模糊综合评价法,该调查方法可以将定性指标通过模糊数学定量化。
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| 关 键 词： | 政府绩效审计 公众满意度 层次分析法 模糊综合评价法 政府绩效评估 国家审计 |
An Analysis on Public Satisfaction with Government Performance Based on Auditing |
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| ZHAO Baoqing,LI Wenjuan.An Analysis on Public Satisfaction with Government Performance Based on Auditing[J].Economy & Audit Study,2011(5). |
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| Authors: | ZHAO Baoqing LI Wenjuan |
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| Institution: | ZHAO Baoqing,LI Wenjuan(Beijing Technology and Business University,Beijing 100048,China) |
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| Abstract: | Public satisfaction reflects their psychological state and it is one of evaluation criteria of the government performance auditing,which is the inherent requirements of government performance auditing in market economy.The evaluation of public satisfaction with government performance based on auditing is usually carried out by investigation about public satisfaction.The methods include analytical hierarchy process and fuzzy comprehensive evaluations,which are always combined to be used together quantifying ... |
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| Keywords: | governmental performance audits public satisfaction index analytical hierarchy process fuzzy comprehensive evaluation governmental performance assessment government auditing |
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