| 建筑智能系统销售公司的客户价值系数分类管理研究 |
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| 引用本文： | 成律,朱浩乐,余金水,黄敏.建筑智能系统销售公司的客户价值系数分类管理研究[J].价值工程,2008,27(9). |
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| 作者姓名： | 成律 朱浩乐 余金水 黄敏 |
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| 作者单位： | 温州大学机电工程学院,温州,325035 |
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| 摘 要： | 以建筑智能系统销售公司为对象,研究了该类企业客户价值分析的原则和方法;提出了基于客户价值系数的客户分类管理方法;并结合实例分析,说明了这种客户分类管理方法的可行性和有效性。
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| 关 键 词： | 建筑智能系统 客户满意度 客户价值系数 |
To Study on Managing for Customers Classification of Value Factor in the Company of Sale by Intelligent System of Building |
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| Cheng Lv,Zhu Haole,Yu Jinshui,Huang Min.To Study on Managing for Customers Classification of Value Factor in the Company of Sale by Intelligent System of Building[J].Value Engineering,2008,27(9). |
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| Authors: | Cheng Lv Zhu Haole Yu Jinshui Huang Min |
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| Abstract: | Taking the sales of Intelligent Building Systems as the target, the principles and methods for customer value analysis is studied and the customer classification methods based on customer value factor is put forward.Finnally,examples and analysis shows that the later is a feasibille and effective management method. |
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| Keywords: | intelligent systems of building customer satisfaction customer value factor |
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