Managerial responsibilities and procedural justice

This article identifies managerial responsibilities associated with ensuring fairness in the implementation of decision-making procedures in organizations. These responsibilities include giving adequate consideration to employees' viewpoints, suppressing biases, applying decision-making criteria consistently, providing timely feedback, giving justification, being truthful in communication, and treating employees with courtesy and civility. The article concludes with a discussion of the theoretical and practical implications of this analysis for procedural justice in organizationsAs a manager, I make many decisions. It is my responsibility to make these decisions fairly. I try to be honest, consistent, and impartial. That's my, moral responsibility as a manager. If I don't fulfill that responsibility, I will lose their respect and support. It is as simple as that. (From an interview with the president of a division of a Fortune 500 consumer products company.)