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The role of service innovation and customer experience in ethnic restaurants
Authors:Ching-Shu Su
Affiliation:1. Department of Food and Beverage Management , Jinwen University of Science and Technology , 99, An-Chung Road, Hsin-Tien City, 231, Taiwan, Republic of China sallysu@just.edu.tw
Abstract:
Keywords:customer experience  service innovation  behavioural intention  experiential marketing  ethnic restaurant
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