Driving dynamic knowledge articulation and dynamic capabilities development of service alliance firms |
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| Authors: | Po-Yen Lee Hung-Hsin Chen Yi-Hwan Shyr |
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| Institution: | 1. Department of International Business Management , Dayeh University , No. 168, University Road, Dacun, Changhua, 51591, Taiwan, Republic of China s939605@gmail.com;3. Department of Enterprise Management, School of Management, Zijingang Campus , Zhejiang University , Hangzhou, 310058, People's Republic of China;4. Department of Industrial Design , National United University , 1, Lienda, Miaoli, Taiwan, Republic of China |
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| Abstract: | By investigating drivers of dynamic learning in service alliance firms, this empirical study demonstrates the locus of dynamic knowledge articulation (DKA) and dynamic capabilities (DCs) development. This study uses a sample of 363 service alliance firms to test the distinctive role of drivers of dynamic learning in DKA and DC development. The results show that manager integration powers, external linkages, codification of experience, and ambiguity have positive effects on DKA. Moreover, DKA has a strong positive influence on DC development. This study contributes to the literature by focusing on DKA and DC development from the perspective of processes, structure, and DCs of service alliance firms. |
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| Keywords: | learning knowledge service dynamic capability alliance |
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