Management Accounting and Service Industries: An Exploratory Account of Historical and Current Economic Contexts

Management accounting's development between 1880 and 1930 was rapid but subsequently truncated. This development was notable for its synergy with coincident economic and social changes and a reliance on impetus from the practical experiences of the members of other disciplines. Since World War II, advanced economies have become increasingly dependent upon their service sectors. The characteristics of service firms differ from those of manufacturers on a number of criteria including average number of employees. The accounting implications of these circumstances may include reappraisal of: the behavioural assumptions of management accounting; the roles of budgets; appropriate budget use styles; the utility of management accounting in ambiguous situations; and qualitative research into organizational contexts.