Identifying the Predictors of Employee Health and Satisfaction in an Npm Environment |
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Authors: | Andrew J. Noblet |
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Affiliation: | 1. Deakin Business School , Deakin University , Burwood Campus 221 Burwood Hwy Burwood, Victoria, 3125, Australia anoblet@deakin.edu.au |
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Abstract: | Abstract The Demand-Control-Support (DCS) model is investigated in the context of police officers working within an organization that has relatively widespread uptake of New Public Management (NPM) practices. A survey of 479 police officers from two geographic regions was undertaken and the results indicate that the DCS offers a simple, yet powerful, framework for identifying the conditions to be managed in an NPM-oriented environment. Job control and work-based support predict all four target variables, strengthening the view that decision-making latitude and support from supervisors and colleagues represent critical resources for promoting the well-being, satisfaction and commitment of public sector employees. |
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Keywords: | Employee well-being job satisfaction job stress New Public Management law enforcement |
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