Affiliation: | 1. Worcester Business School , University of Worcester , Henwick Grove, Worcester, UK E-mail: paul@davispw.fsnet.co.uk;2. School of Languages and Social Sciences , Aston University , Birmingham, UK E-mail: k.west@aston.ac.uk;3. Faculty of Law Education and Social Sciences , Birmingham City University , City North Campus, Birmingham, UK E-mail: elizabeth.yardley@bcu.ac.uk |